DL Failed: filename.pdf

Support forum for Personal Cloud Sync
asdf
Rookie Tonidoid
Rookie Tonidoid
Posts: 4
Joined: Wed Oct 14, 2015 10:13 am

DL Failed: filename.pdf

Postby asdf » Wed Oct 14, 2015 10:41 am

I'm trying to get the Tonido Sync to work on a personal computer (read not a mac). What it's doing is trying to download everything into the local cache folder and it gets pretty far but then stalls on a particular file. This file was deleted from the server. For unknown reasons the server must still think the file exists, even though it does not. I feel that if this conflict was resolved, the Tonido Sync would actually start working. So what do you do about it? Is there a file on the server that can be edited to remove the conflict?

Now I already know you will ask for the log so here it is. Bear in mind that I shortened it to what seems relevant and I blanked out all the sensitive information.

Code: Select all

09:46:47:025 [0] []:T: ***********TONIDO SYNC CLIENT LOG STARTUP **********
09:46:47:075 [0] []:I: Running on OS : Windows NT
09:46:47:109 [0] []:I: Running on OS Version : 6.2 (Build 9200)
09:46:47:142 [0] []:I: Running on OS Arch : IA32
09:46:47:175 [0] []:I: Running System Version : 7.83.0.27601
09:46:47:209 [0] []:I: Built on : Nov  9 2014
09:46:47:242 [0] []:I: Host Name : PAS
09:46:47:275 [0] []:I: Running Sync Protocol Version: 2
09:46:48:230 [0] []:I: FSSyncDB::DB Version is at 1
09:46:48:540 [0] []:I: Friendly Name: PAS
09:46:48:573 [0] []:I: Client ID: ------------------------------------
09:46:48:651 [0] []:I: SyncPath: C:\Users\Pascal\Documents\TonidoSync
09:46:48:699 [0] []:I: SyncDataPath: C:\Users\Pascal\AppData\Roaming\TonidoSyncData\client
09:47:25:589 [0] []:T: Tonido::TonidoConnector::Authenticate
09:47:25:631 [0] []:T: Tonido::TonidoConnector::detectLan
09:47:25:997 [0] []:T: Tonido::TonidoConnector::detectLan : Redirect Location /ui/core/index.html
09:47:26:042 [0] []:T: Tonido::TonidoConnector::detectLan : Redirect Location
09:47:26:068 [0] []:T: https://username.tonidoid.com/core/getauthenticationinfo
09:47:26:286 [0] []:T: 200 OK
09:47:26:331 [0] []:T: Main Profile is usernameProvided User is username
09:47:26:357 [0] []:T: https://username.tonidoid.com/core/loginprofile
09:47:26:592 [0] []:T: 200 OK
09:47:26:634 [0] []:T: Tonido::TonidoConnector::doRemoteLogin
09:47:26:663 [0] []:I: Tonido::TonidoConnector::doRemoteLogin: Server requires remote answer for question Please provide your access code?
09:47:26:689 [0] []:T: https://username.tonidoid.com/core/authenticateprofile
09:47:26:719 [0] []:T: secretqn=Please%20provide%20your%20access%20code%3F&secretans=yyyyyyyyyyyy&password=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
09:47:26:919 [0] []:T: 200 OK
09:47:26:963 [0] []:T: Login successful!
09:47:27:694 [0] []:T: Tonido::TonidoConnector::~TonidoConnector
09:47:28:236 [0] []:T: Host Name: ---------------------------------
09:47:28:261 [0] []:T: Friendly Name: PAS
09:47:28:287 [0] []:T: Tonido::TonidoConnector::Authenticate
09:47:28:316 [0] []:T: Tonido::TonidoConnector::detectLan
09:47:28:535 [0] []:T: Tonido::TonidoConnector::detectLan : Redirect Location /ui/core/index.html
09:47:28:565 [0] []:T: Tonido::TonidoConnector::detectLan : Redirect Location
09:47:28:594 [0] []:T: https://username.tonidoid.com/core/getauthenticationinfo
09:47:28:797 [0] []:T: 200 OK
09:47:28:827 [0] []:T: Main Profile is usernameProvided User is username
09:47:28:854 [0] []:T: https://username.tonidoid.com/core/loginprofile
09:47:29:083 [0] []:T: 200 OK
09:47:29:116 [0] []:T: Tonido::TonidoConnector::doRemoteLogin
09:47:29:142 [0] []:I: Tonido::TonidoConnector::doRemoteLogin: Server requires remote answer for question Please provide your access code?
09:47:29:171 [0] []:T: https://username.tonidoid.com/core/authenticateprofile
09:47:29:197 [0] []:T: secretqn=Please%20provide%20your%20access%20code%3F&secretans=yyyyyyyyyyyy&password=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
09:47:29:415 [0] []:T: 200 OK
09:47:29:460 [0] []:T: Login successful!
09:47:29:487 [0] []:T: Authenticated OK
09:47:29:516 [0] []:T: Starting up FS Monitor
09:47:29:542 [2] [Sync]:T: FS Win32 Monitor process starting
09:47:29:542 [0] []:T: Started up
09:47:39:519 [1] [Sync]:T: Tonido::Sync::FSWorker::doLock
09:47:39:768 [1] [Sync]:T: Tonido::Sync::FSWorker::doGetSyncDelta
09:47:39:768 [3] [default[#1]]:T: Tonido::Sync::RefreshLockActivity::run
09:47:39:811 [1] [Sync]:T: Loading Sync DataStore from DB
09:47:40:669 [1] [Sync]:T: FS Need to Download : 811
09:47:40:710 [1] [Sync]:T: FS Need to Update : 0
09:47:40:739 [1] [Sync]:T: Tonido::Sync::FSWorker::doDownloadFiles
..........
09:52:06:348 [1] [Sync]:T: Tonido::TonidoConnector::downloadFile : Downloading file [PO_8_15_2015.pdf] in path [/home/somename/TonidoSyncData/server/cache/A-Bbbbbbbbb Ccccc/Common/Purchase Order Form/Signed POs/PO_8_15_2015.pdf] to [C:\Users\Pascal\AppData\Roaming\TonidoSyncData\client\.tonidocache\A-Bbbbbbbbb Ccccc\Common\Purchase Order Form\Signed POs\PO_8_15_2015.pdf]
09:52:06:370 [1] [Sync]:T: Tonido::TonidoConnector::downloadFile : /core/downloadfile?filepath=%2Fhome%2Fsomename%2FTonidoSyncData%2Fserver%2Fcache%2FA-Bbbbbbbbb%20Cccc%2FCommon%2FPurchase%20Order%20Form%2FSigned%20POs%2FPO_8_15_2015.pdf&filename=PO_8_15_2015.pdf&app=sync
09:52:06:934 [1] [Sync]:T: After Set: 136605851120000000 | Requested: 136605851120000000
09:52:06:957 [1] [Sync]:T: Download OK: PO_8_15_2015.pdf
09:52:06:981 [1] [Sync]:T: Tonido::TonidoConnector::downloadFile : Downloading file [purchase request mouser 9-4-15.pdf] in path [/home/somename/TonidoSyncData/server/cache/A-Bbbbbbbbb Ccccc/Common/Purchase Order Form/Signed POs/purchase request mouser 9-4-15.pdf] to [C:\Users\Pascal\AppData\Roaming\TonidoSyncData\client\.tonidocache\A-Bbbbbbbbb Ccccc\Common\Purchase Order Form\Signed POs\purchase request mouser 9-4-15.pdf]
09:52:07:002 [1] [Sync]:T: Tonido::TonidoConnector::downloadFile : /core/downloadfile?filepath=%2Fhome%2Fsomename%2FTonidoSyncData%2Fserver%2Fcache%2FA-Bbbbbbbbb%20Cccc%2FCommon%2FPurchase%20Order%20Form%2FSigned%20POs%2Fpurchase%20request%20mouser%209-4-15.pdf&filename=purchase%20request%20mouser%209-4-15.pdf&app=sync
09:52:07:571 [1] [Sync]:T: After Set: 136609259380000000 | Requested: 136609259380000000
09:52:07:590 [1] [Sync]:T: Download OK: purchase request mouser 9-4-15.pdf
09:52:07:614 [1] [Sync]:T: Tonido::TonidoConnector::downloadFile : Downloading file [purchase request gumstix 9-4-15.pdf] in path [/home/somename/TonidoSyncData/server/cache/A-Bbbbbbbbb Ccccc/Common/Purchase Order Form/Signed POs/purchase request gumstix 9-4-15.pdf] to [C:\Users\Pascal\AppData\Roaming\TonidoSyncData\client\.tonidocache\A-Bbbbbbbbb Ccccc\Common\Purchase Order Form\Signed POs\purchase request gumstix 9-4-15.pdf]
09:52:07:635 [1] [Sync]:T: Tonido::TonidoConnector::downloadFile : /core/downloadfile?filepath=%2Fhome%2Fsomename%2FTonidoSyncData%2Fserver%2Fcache%2FA-Bbbbbbbbb%20Cccc%2FCommon%2FPurchase%20Order%20Form%2FSigned%20POs%2Fpurchase%20request%20gumstix%209-4-15.pdf&filename=purchase%20request%20gumstix%209-4-15.pdf&app=sync
09:52:08:181 [1] [Sync]:T: After Set: 136609257500000000 | Requested: 136609257500000000
09:52:08:334 [1] [Sync]:T: Download OK: purchase request gumstix 9-4-15.pdf
09:52:08:357 [1] [Sync]:T: Tonido::TonidoConnector::downloadFile : Downloading file [RFW_Propoal2.pdf] in path [/home/somename/TonidoSyncData/server/cache/A-Bbbbbbbbb Ccccc/Common/Engineering Services/Bla Blabla/Jingle Card /RFW_Propoal2.pdf] to [C:\Users\Pascal\AppData\Roaming\TonidoSyncData\client\.tonidocache\A-Bbbbbbbbb Ccccc\Common\Engineering Services\Bla Blabla\Jingle Card \RFW_Propoal2.pdf]
09:52:08:378 [1] [Sync]:T: Tonido::TonidoConnector::downloadFile : /core/downloadfile?filepath=%2Fhome%2Fsomename%2FTonidoSyncData%2Fserver%2Fcache%2FA-Bbbbbbbbb%20Cccc%2FCommon%2FEngineering%20Services%2FRrrrr%20Wwwwww%2FJingle%20Card%20%2FRFW_Propoal2.pdf&filename=RFW_Propoal2.pdf&app=sync
09:52:08:628 [1] [Sync]:E: Tonido::TonidoConnector::downloadFile : [Path not found: C:\Users\Pascal\AppData\Roaming\TonidoSyncData\client\.tonidocache\A-Bbbbbbbbb Ccccc\Common\Engineering Services\Bla Blabla\Jingle Card \RFW_Propoal2.pdf] with message [C:\Users\Pascal\AppData\Roaming\TonidoSyncData\client\.tonidocache\A-Bbbbbbbbb Ccccc\Common\Engineering Services\Bla Blabla\Jingle Card \RFW_Propoal2.pdf]
09:52:08:646 [1] [Sync]:T: Tonido::TonidoConnector::downloadFile : Downloading file [RFW_Propoal2.pdf] in path [/home/somename/TonidoSyncData/server/cache/A-Bbbbbbbbb Ccccc/Common/Engineering Services/Bla Blabla/Jingle Card /RFW_Propoal2.pdf] to [C:\Users\Pascal\AppData\Roaming\TonidoSyncData\client\.tonidocache\A-Bbbbbbbbb Ccccc\Common\Engineering Services\Bla Blabla\Jingle Card \RFW_Propoal2.pdf]
09:52:08:666 [1] [Sync]:T: Tonido::TonidoConnector::downloadFile : /core/downloadfile?filepath=%2Fhome%2Fsomename%2FTonidoSyncData%2Fserver%2Fcache%2FA-Bbbbbbbbb%20Cccc%2FCommon%2FEngineering%20Services%2FRrrrr%20Wwwwww%2FJingle%20Card%20%2FRFW_Propoal2.pdf&filename=RFW_Propoal2.pdf&app=sync
09:52:08:921 [1] [Sync]:E: Tonido::TonidoConnector::downloadFile : [Path not found: C:\Users\Pascal\AppData\Roaming\TonidoSyncData\client\.tonidocache\A-Bbbbbbbbb Ccccc\Common\Engineering Services\Bla Blabla\Jingle Card \RFW_Propoal2.pdf] with message [C:\Users\Pascal\AppData\Roaming\TonidoSyncData\client\.tonidocache\A-Bbbbbbbbb Ccccc\Common\Engineering Services\Bla Blabla\Jingle Card \RFW_Propoal2.pdf]
09:52:08:945 [1] [Sync]:E: Download FAILED: RFW_Propoal2.pdf
09:52:08:966 [1] [Sync]:T: Tonido::Sync::FSWorker::doUnlock
09:52:10:655 [3] [default[#1]]:T: Ending RefreshLockActivity
09:52:10:688 [1] [Sync]:T: Tonido::Sync::FSWorker::doLock
09:52:10:896 [1] [Sync]:T: Tonido::Sync::FSWorker::doGetSyncDelta
09:52:10:896 [3] [default[#1]]:T: Tonido::Sync::RefreshLockActivity::run
09:52:11:065 [1] [Sync]:T: Loading Sync DataStore from DB
09:52:12:029 [1] [Sync]:T: FS Need to Download : 811
09:52:12:073 [1] [Sync]:T: FS Need to Update : 0
09:52:12:096 [1] [Sync]:T: Tonido::Sync::FSWorker::doDownloadFiles
09:52:12:120 [1] [Sync]:T: After Set: 136630867800000000 | Requested: 136630867800000000
09:52:12:139 [1] [Sync]:T: Download Exists in cache: A-Bbbbbbbbb Ccccc\Sssss\IMG_22222222222.jpg
09:52:12:164 [1] [Sync]:T: After Set: 136611791480000000 | Requested: 136611791480000000
09:52:12:183 [1] [Sync]:T: Download Exists in cache: A-Bbbbbbbbb Ccccc\Wwwww\_blabla_6ft.ino
09:52:12:208 [1] [Sync]:T: After Set: 136591920620000000 | Requested: 136591920620000000
09:52:12:227 [1] [Sync]:T: Download Exists in cache: A-Bbbbbbbbb Ccccc\Wwwww\Uuuuuuu Yyyyyyy Orders - Shortcut.lnk
........
10:09:00:887 [1] [Sync]:T: After Set: 136609257500000000 | Requested: 136609257500000000
10:09:00:912 [1] [Sync]:T: Download Exists in cache: A-Bbbbbbbbb Ccccc\Common\Purchase Order Form\Signed POs\purchase request gumstix 9-4-15.pdf
10:09:00:941 [1] [Sync]:T: Tonido::TonidoConnector::downloadFile : Downloading file [RFW_Propoal2.pdf] in path [/home/somename/TonidoSyncData/server/cache/A-Bbbbbbbbb Ccccc/Common/Engineering Services/Bla Blabla/Jingle Card /RFW_Propoal2.pdf] to [C:\Users\Pascal\AppData\Roaming\TonidoSyncData\client\.tonidocache\A-Bbbbbbbbb Ccccc\Common\Engineering Services\Bla Blabla\Jingle Card \RFW_Propoal2.pdf]
10:09:00:967 [1] [Sync]:T: Tonido::TonidoConnector::downloadFile : /core/downloadfile?filepath=%2Fhome%2Fsomename%2FTonidoSyncData%2Fserver%2Fcache%2FA-Bbbbbbbbb%20Cccc%2FCommon%2FEngineering%20Services%2FRrrrr%20Wwwwww%2FJingle%20Card%20%2FRFW_Propoal2.pdf&filename=RFW_Propoal2.pdf&app=sync
10:09:01:291 [1] [Sync]:E: Tonido::TonidoConnector::downloadFile : [Path not found: C:\Users\Pascal\AppData\Roaming\TonidoSyncData\client\.tonidocache\A-Bbbbbbbbb Ccccc\Common\Engineering Services\Bla Blabla\Jingle Card \RFW_Propoal2.pdf] with message [C:\Users\Pascal\AppData\Roaming\TonidoSyncData\client\.tonidocache\A-Bbbbbbbbb Ccccc\Common\Engineering Services\Bla Blabla\Jingle Card \RFW_Propoal2.pdf]
10:09:01:368 [1] [Sync]:T: Tonido::TonidoConnector::downloadFile : Downloading file [RFW_Propoal2.pdf] in path [/home/somename/TonidoSyncData/server/cache/A-Bbbbbbbbb Ccccc/Common/Engineering Services/Bla Blabla/Jingle Card /RFW_Propoal2.pdf] to [C:\Users\Pascal\AppData\Roaming\TonidoSyncData\client\.tonidocache\A-Bbbbbbbbb Ccccc\Common\Engineering Services\Bla Blabla\Jingle Card \RFW_Propoal2.pdf]
10:09:01:395 [1] [Sync]:T: Tonido::TonidoConnector::downloadFile : /core/downloadfile?filepath=%2Fhome%2Fsomename%2FTonidoSyncData%2Fserver%2Fcache%2FA-Bbbbbbbbb%20Cccc%2FCommon%2FEngineering%20Services%2FRrrrr%20Wwwwww%2FJingle%20Card%20%2FRFW_Propoal2.pdf&filename=RFW_Propoal2.pdf&app=sync
10:09:01:651 [1] [Sync]:E: Tonido::TonidoConnector::downloadFile : [Path not found: C:\Users\Pascal\AppData\Roaming\TonidoSyncData\client\.tonidocache\A-Bbbbbbbbb Ccccc\Common\Engineering Services\Bla Blabla\Jingle Card \RFW_Propoal2.pdf] with message [C:\Users\Pascal\AppData\Roaming\TonidoSyncData\client\.tonidocache\A-Bbbbbbbbb Ccccc\Common\Engineering Services\Bla Blabla\Jingle Card \RFW_Propoal2.pdf]
10:09:01:678 [1] [Sync]:E: Download FAILED: RFW_Propoal2.pdf
10:09:01:706 [1] [Sync]:T: Tonido::Sync::FSWorker::doUnlock
10:09:02:812 [3] [default[#1]]:T: Ending RefreshLockActivity
10:09:59:293 [0] []:T: Shutdown FSWorker Thread
10:09:59:335 [0] []:T: Shutdown FSMonitor Thread
10:09:59:379 [0] []:T: FSMonitor Thread exited
10:09:59:436 [0] []:T: Tonido::TonidoConnector::~TonidoConnector
10:09:59:501 [0] []:T: FSWorker Thread exited

asdf
Rookie Tonidoid
Rookie Tonidoid
Posts: 4
Joined: Wed Oct 14, 2015 10:13 am

Re: DL Failed: filename.pdf

Postby asdf » Tue Oct 27, 2015 8:30 am

How does someone go about getting some help with Tonido, or am I supposed to give up and switch to another service?


Return to “Tonido Sync v1 - Archived”

Who is online

Users browsing this forum: No registered users and 4 guests