Not able to sync files any longer

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matt.porter
Rookie Tonidoid
Rookie Tonidoid
Posts: 8
Joined: Mon Jun 08, 2015 11:43 pm

Not able to sync files any longer

Postby matt.porter » Mon Jun 08, 2015 11:49 pm

Not able to sync files on my plug any longer. Tried restarting plug and re-installing tonido sync. Not sure of the issue from the log.

I keep getting this over and over...

21:44:55:426 [1] [Sync]:T: FS Need to Download : 0
21:44:55:426 [1] [Sync]:T: FS Need to Update : 2
21:44:55:427 [1] [Sync]:T: Tonido::Sync::FSWorker::doDownloadFiles
21:44:55:428 [1] [Sync]:T: Tonido::Sync::FSWorker::doEndSync
21:44:55:428 [1] [Sync]:T: Loading Sync DataStore from DB
21:44:55:429 [1] [Sync]:T: SyncServerDB saveDataStore start
21:44:55:432 [1] [Sync]:T: FSSyncDB saveDataStore DONE OK with 0
21:44:55:432 [1] [Sync]:T: Tonido::Sync::FSWorker::doBeginTransaction
21:46:40:643 [1] [Sync]:E: Tonido::Sync::FSWorker::doBeginTransaction Bad HTTP Status, Timeout?
21:46:40:646 [1] [Sync]:T: Tonido::TonidoConnector::Authenticate
21:46:40:646 [1] [Sync]:T: Tonido::TonidoConnector::detectLan
21:46:41:464 [1] [Sync]:T: Tonido::TonidoConnector::detectLan : Redirect Location http://192.168.0.8:10001/ui/core/index.html
21:46:41:466 [1] [Sync]:T: Tonido::TonidoConnector::detectLan : Redirect Location http://192.168.0.8:10001

What does this mean?

Sreeja
Tonido Team
Tonido Team
Posts: 368
Joined: Mon Dec 16, 2013 4:25 am

Re: Not able to sync files any longer

Postby Sreeja » Tue Jun 09, 2015 12:26 pm

Tonido had a server issue and Unfortunately the databases got removed because of the hardware issue. Please try creating a new tonido account and trying syncing

matt.porter
Rookie Tonidoid
Rookie Tonidoid
Posts: 8
Joined: Mon Jun 08, 2015 11:43 pm

Re: Not able to sync files any longer

Postby matt.porter » Tue Jun 09, 2015 12:33 pm

Since I am using a Tonido Plug, can you be more descriptive on exactly what is meant by "Please try creating a new tonido account"

Thank you.

Sreeja
Tonido Team
Tonido Team
Posts: 368
Joined: Mon Dec 16, 2013 4:25 am

Re: Not able to sync files any longer

Postby Sreeja » Tue Jun 09, 2015 11:20 pm


matt.porter
Rookie Tonidoid
Rookie Tonidoid
Posts: 8
Joined: Mon Jun 08, 2015 11:43 pm

Re: Not able to sync files any longer

Postby matt.porter » Wed Jun 10, 2015 5:15 pm

I tried the directions at http://www.tonido.com/support/display/d ... do+Account

and when I clicked the "Switch Account" it just hung up as shown in the attached picture.

What to do next?
Attachments
Image 14.png
Image 14.png (52.08 KiB) Viewed 8879 times

matt.porter
Rookie Tonidoid
Rookie Tonidoid
Posts: 8
Joined: Mon Jun 08, 2015 11:43 pm

Re: Not able to sync files any longer

Postby matt.porter » Wed Jun 10, 2015 6:18 pm

I figured it out. Had to restart my Tonido plug. Then could get to the login page and create a new account. Seems to be working.


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