TonidoDrive Failed to Mount Drive

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njenn
Rookie Tonidoid
Rookie Tonidoid
Posts: 3
Joined: Fri Nov 28, 2014 8:48 pm

TonidoDrive Failed to Mount Drive

Postby njenn » Fri Nov 28, 2014 9:03 pm

I love Tonido and I love using TonidoDrive. I can always access my Tonido drive from my server name.tonidoid.com, and within the app on iOS and Android. Sometimes when I connect to TonidoDrive on my computer I get a message saying that it can't mount the drive...I attached a picture showing the problem. Whenever I get that message, I reset my router and it automatically fixes itself and mounts the drive. Today I got the same message so I reset the router and the problem was not fixed. I also reset my PC and the server, along with Tonido. I can't get this issue fixed. I know the problem is not with my workstation because it is not mounting with any of my computers. What should I do to fix this?
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Aruna
Tonido Team
Tonido Team
Posts: 75
Joined: Mon Jun 17, 2013 11:17 pm

Re: TonidoDrive Failed to Mount Drive

Postby Aruna » Mon Dec 08, 2014 4:17 am

Can i know your Tonido drive version no, if possible update the drive to latest version.

njenn
Rookie Tonidoid
Rookie Tonidoid
Posts: 3
Joined: Fri Nov 28, 2014 8:48 pm

Re: TonidoDrive Failed to Mount Drive

Postby njenn » Mon Dec 08, 2014 2:49 pm

I don't know the version, but it is the newest version.

Aruna
Tonido Team
Tonido Team
Posts: 75
Joined: Mon Jun 17, 2013 11:17 pm

Re: TonidoDrive Failed to Mount Drive

Postby Aruna » Thu Dec 11, 2014 1:13 am

Did you restart you computer after installing drive. If not, please do restart.

njenn
Rookie Tonidoid
Rookie Tonidoid
Posts: 3
Joined: Fri Nov 28, 2014 8:48 pm

Re: TonidoDrive Failed to Mount Drive

Postby njenn » Thu Dec 11, 2014 2:23 pm

yes, I restarted everything.


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