TonidoDrive Failed to Mount Drive

[njenn]

I love Tonido and I love using TonidoDrive. I can always access my Tonido drive from my server name.tonidoid.com, and within the app on iOS and Android. Sometimes when I connect to TonidoDrive on my computer I get a message saying that it can't mount the drive...I attached a picture showing the problem. Whenever I get that message, I reset my router and it automatically fixes itself and mounts the drive. Today I got the same message so I reset the router and the problem was not fixed. I also reset my PC and the server, along with Tonido. I can't get this issue fixed. I know the problem is not with my workstation because it is not mounting with any of my computers. What should I do to fix this?

[Aruna]

Can i know your Tonido drive version no, if possible update the drive to latest version.

[njenn]

I don't know the version, but it is the newest version.

[Aruna]

Did you restart you computer after installing drive. If not, please do restart.

[njenn]

yes, I restarted everything.