Failed to Connect to Tonido Server

New Sync App released in 13.0 (October 2016)
Enad
Guru Tonidoid
Guru Tonidoid
Posts: 113
Joined: Mon Jan 10, 2011 11:56 am

Failed to Connect to Tonido Server

Postby Enad » Thu Feb 08, 2018 12:40 pm

Hello,

I am running the Tonido app on my computer. I can log in using the necessary credentials. I am now attempting to use those same credentials to sign in to the Sync app. However, I continually get the error, "Failed to Connect to Tonido Server. Invalid response, check server."

Again, I am able to log in to the server app on my computer, so I know username and password are correct.

What is wrong?

error.JPG
error.JPG (19.56 KiB) Viewed 2374 times

nagapriya
Tonido Team
Tonido Team
Posts: 97
Joined: Tue Oct 18, 2016 9:20 am

Re: Failed to Connect to Tonido Server

Postby nagapriya » Fri Feb 09, 2018 2:10 am

we are unable to reproduce this issue.
Make sure you enter your credentials in sync2,

attached a sample entry details.

Enad
Guru Tonidoid
Guru Tonidoid
Posts: 113
Joined: Mon Jan 10, 2011 11:56 am

Re: Failed to Connect to Tonido Server

Postby Enad » Fri Feb 09, 2018 7:03 am

Thanks for the reply. Unfortunately, I am still getting the same error message. I CANNOT connect even after entering my credentials, which are confirmed as correct.

What do you mean, "attached a sample entry details.?"

Please help!


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