TONIDOSYNC fail - (not really a new message)

New Sync App released in 13.0 (October 2016)
Watashi
Rookie Tonidoid
Rookie Tonidoid
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Joined: Thu Apr 14, 2016 7:10 am

TONIDOSYNC fail - (not really a new message)

Postby Watashi » Tue Aug 15, 2017 7:40 am

Add my name to the list of people having difficulty getting TonidoSync to do anything. When I updated to latest iteration of TonidoSync (a week ago) it failed to connect to the server. Tried removing and reinstalling several times with same result (Server and Sync are both on Win10 systems). (In case anyone asks, TonidoSync is NOT installed on the server). Attached is a screenshot of the fail message.
2017-08-15 06_56_59-Tonido Sync.png
2017-08-15 06_56_59-Tonido Sync.png (7.73 KiB) Viewed 2881 times


Next, I created a new account. Pointed server to that account. Reinstalled TonidoSync - pointed to that account. Same results.

For testing, both computers are on the private side of my router.

I can connect to the server via web login.

I noticed that I still have remnants of TonidoDrive on my client system (used it up until the current set of login failures). BTW - it was useful. Is it gone?

Other items of interest...I use AVAST AV and COMODO Firewall on both systems.
There is a strong likelihood that I have done something incorrectly - not the first time that has happened. Just looking for direction of getting things working again.
Attachments
syncclient.log
(1.41 MiB) Downloaded 236 times

nagapriya
Tonido Team
Tonido Team
Posts: 97
Joined: Tue Oct 18, 2016 9:20 am

Re: TONIDOSYNC fail - (not really a new message)

Postby nagapriya » Thu Aug 24, 2017 1:57 am

Please refer http://www.tonido.com/support/display/d ... in+browser

Incase the issue persists, do get back.
thank you,

nagapriya
Tonido Team
Tonido Team
Posts: 97
Joined: Tue Oct 18, 2016 9:20 am

Re: TONIDOSYNC fail - (not really a new message)

Postby nagapriya » Thu Aug 24, 2017 1:59 am

Also make sure you download Tonidosync2.


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