Tonido Sync2 Issues on Windows 10 Server and Client

New Sync App released in 13.0 (October 2016)
kmarinier
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Tonido Sync2 Issues on Windows 10 Server and Client

Postby kmarinier » Mon Jan 16, 2017 2:09 am

Having issues with Sync2 with the latest server and client on Windows 10. Everything works other than I cannot upload files to remote. This is what I’m seeing in the tonido sync2 log file on the client machine:

01-15-17 18:51:05:981 [1] :T: Tonido::Sync::FSSimulWorker::waitForJob
01-15-17 18:51:05:981 [2] :T: Tonido::TonidoConnector::chunkedUploadFile : Chunk [0] to [40730] Complete: 1
01-15-17 18:51:06:102 [0] :T: Get HKCU Entry: "C:\Program Files (x86)\TonidoSync\tonidosync2.exe" Expected: "C:\Program Files (x86)\TonidoSync\tonidosync2.exe"
01-15-17 18:51:30:983 [2] :T: Tonido::TonidoConnector::chunkedUploadFile : Response String : [TIMEOUT WAITING FOR APP]
01-15-17 18:51:30:983 [2] :E: FS Upload FAILED: TIMEOUT WAITING FOR APP D:/TonidoSync/documents

On the server. This is the log I get when using debug:
18:51:07:361 [6] [Dispatcher]:E: No Message Handler Found For sync for operation START_UPLOAD

Running it in trace I get this:
19:19:08:860 [6] [Dispatcher]:E: No Message Handler Found For sync for operation START_UPLOAD
19:19:33:867 [15] [TCPServerConnection (default[#4])]:T: Timedout Waiting for Upload URL

So something wrong is going on. I’ve tried this on multiple machines. Reinstalled several times. Appears to be issue with the Server? I noticed there is no longer a sync app built into the server, could this have something to do with it? Are others having these issues with a windows 10 server and client? I have to stop using sync because of this, and I’ve relied on it for over a year!

s4mb4
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Re: Tonido Sync2 Issues on Windows 10 Server and Client

Postby s4mb4 » Thu Jan 19, 2017 11:15 am

I reckon I might be seeing the same problem on my windows 10 setup. Similarly I see no server side sync app. And I get "no message handler" in trace.

Given that I cannot find a syncserverconfig.xml on the server, I wonder if the problem is the lack of server side sync app?

nagapriya
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Re: Tonido Sync2 Issues on Windows 10 Server and Client

Postby nagapriya » Thu Jan 19, 2017 10:38 pm

we are unable to reproduce this issue.
Can you please install fresh tonido sync and try the same ?

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Re: Tonido Sync2 Issues on Windows 10 Server and Client

Postby Sreeja » Thu Jan 19, 2017 10:45 pm

s4mb4 wrote:I reckon I might be seeing the same problem on my windows 10 setup. Similarly I see no server side sync app. And I get "no message handler" in trace.

Given that I cannot find a syncserverconfig.xml on the server, I wonder if the problem is the lack of server side sync app?


Is the sync app installed on the tonido server?

s4mb4
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Re: Tonido Sync2 Issues on Windows 10 Server and Client

Postby s4mb4 » Fri Jan 20, 2017 6:10 am

Is the sync app installed on the tonido server?


Thanks for your reply. No it isn't, and it doesn't appear in the list of available apps I can install. I have done several fresh installs and it only appears like the screenshot below. Am I missing something? Thing is, on this page http://www.tonido.com/support/display/docs/Changing+Sync+Folder+Locations+on+Server it doesn't say where to get this app from. I can see in the version history that the bit showing "sync" has been removed. The last version of that documentation where this appears is from July - check it http://www.tonido.com/support/pages/viewpage.action?pageId=11796813.

Apps.jpg
Apps.jpg (73.9 KiB) Viewed 6023 times

kmarinier
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Re: Tonido Sync2 Issues on Windows 10 Server and Client

Postby kmarinier » Fri Jan 20, 2017 11:31 pm

I'm with s4mb4. Same issue. Can we get confirmation that there should or shouldn't be a server side sync app built into the tonido server? Again I did multiple installations on different machines repeatedly with different configurations. This is a repeatable issue for me.

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Re: Tonido Sync2 Issues on Windows 10 Server and Client

Postby s4mb4 » Thu Jan 26, 2017 5:01 am

Hello all,

Is there any update on this issue? If I've missed something in the docs then please tell me, but I don't think I have. The app doesn't appear server side, neither installed, nor as an option to install. Without syncing I'm going to have to find an alternative, which sucks because I like Tonido. Any help appreciated. Like the original poster this is a fresh install on Windows 10 Server and Client.

nagapriya
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Re: Tonido Sync2 Issues on Windows 10 Server and Client

Postby nagapriya » Mon Jan 30, 2017 6:07 am

server side sync app built into the tonido server : is NOT supported anymore.

Please refer to the below link for sync.

viewtopic.php?f=55&p=41218#p41218

kmarinier
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Re: Tonido Sync2 Issues on Windows 10 Server and Client

Postby kmarinier » Sat Feb 04, 2017 10:25 am

Okay, then back to the first question. Why doesn't sync2 work on windows 10? See the initial log.

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Re: Tonido Sync2 Issues on Windows 10 Server and Client

Postby madhan » Tue Feb 07, 2017 12:55 pm

We are looking into this problem now.


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