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TonidoDrive Failed to Mount Drive

Posted: Fri Nov 28, 2014 9:03 pm
by njenn
I love Tonido and I love using TonidoDrive. I can always access my Tonido drive from my server name.tonidoid.com, and within the app on iOS and Android. Sometimes when I connect to TonidoDrive on my computer I get a message saying that it can't mount the drive...I attached a picture showing the problem. Whenever I get that message, I reset my router and it automatically fixes itself and mounts the drive. Today I got the same message so I reset the router and the problem was not fixed. I also reset my PC and the server, along with Tonido. I can't get this issue fixed. I know the problem is not with my workstation because it is not mounting with any of my computers. What should I do to fix this?

Re: TonidoDrive Failed to Mount Drive

Posted: Mon Dec 08, 2014 4:17 am
by Aruna
Can i know your Tonido drive version no, if possible update the drive to latest version.

Re: TonidoDrive Failed to Mount Drive

Posted: Mon Dec 08, 2014 2:49 pm
by njenn
I don't know the version, but it is the newest version.

Re: TonidoDrive Failed to Mount Drive

Posted: Thu Dec 11, 2014 1:13 am
by Aruna
Did you restart you computer after installing drive. If not, please do restart.

Re: TonidoDrive Failed to Mount Drive

Posted: Thu Dec 11, 2014 2:23 pm
by njenn
yes, I restarted everything.