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Sync folder empty after changing sync folder location

Posted: Fri Jan 09, 2015 3:07 pm
by jancsicso
Hi.

I've changed the sync folder location for Tonido. It works great, it syncs everything.

The problem: sync plugin adds a folder to the Files section, named "Synced Files".
When I open it from browser it says that its empty (it is obviously not).
If I access the sync folder from clicking "Synced Files" from the left menu, then scrolling down, and clicking "Goto sync folder", than it shows my files.
Strangely from android the Synced Files folder works.

I don't know what's wrong. It seems like a bug with changed sync folders.

Re: Sync folder empty after changing sync folder location

Posted: Sun Jan 11, 2015 11:55 am
by Sreeja
We tried this. And the "Synced Files" shows the files synced in web browser. We are unable to reproduce this. Can you give more information on this?

Re: Sync folder empty after changing sync folder location

Posted: Sun Jan 11, 2015 12:22 pm
by jancsicso
Sure, ask anything!

So, if I open it from Files, than the URL is:
http://<mydomainname>/ui/core/index.html#expl-tabl.SYNCEDFILES

If I open it from "Goto sync folder" then the URL looks like this:
http://<mydomainname>/ui/core/index.html#expl-tabl./mnt/HDD/TonidoSync

The second works, of course...

The syncserverconfig.xml looks like this:

Code: Select all

<?xml version="1.0" encoding="UTF-8" ?>
<variantrow>
   <rowentry>
      <name>syncclientlocation</name>
      <type>string</type>
      <value>/mnt/HDD/TonidoCache/client</value>
   </rowentry>
   <rowentry>
      <name>syncfolderlocation</name>
      <type>string</type>
      <value>/mnt/HDD/TonidoSync</value>
   </rowentry>
   <rowentry>
      <name>syncserverlocation</name>
      <type>string</type>
      <value>/mnt/HDD/TonidoCache/server</value>
   </rowentry>
</variantrow>


Also the HDD mount folder has the same owner as the tonido service, the permissions are 755. It runs on Raspbian, on RPI B+.

I think that the "expl-tabl.SYNCEDFILES" does not exists, or there is a permission misbehaviour to acess it.

Also, feel free to ask anything!

Re: Sync folder empty after changing sync folder location

Posted: Thu Jan 22, 2015 11:45 am
by rcski77
Any luck with this issue? I'm having the same issue running the server on a computer with Windows Server 2012 R2.

Re: Sync folder empty after changing sync folder location

Posted: Wed Jan 28, 2015 5:02 am
by Sreeja
Please install sync app in your tonido server or check if the sync app is in suspended state.
To achieve this,

1. Navigate to apps -> install.
2. Install sync app. Please refer attached screenshot.
3. Now navigate to the manage tab and resume the sync app.

Once you have installed sync app in your tonido server, navigate to the files tab. You will find a folder named "Synced Files"

Re: Sync folder empty after changing sync folder location

Posted: Wed Jan 28, 2015 5:17 am
by jancsicso
As I sad... The sync plugin is installed, enabled, and it is working. Just the "Synced Files" folder is empty. If I open it from "Goto Sync Folder" from the Misc menu, then it shows my synced files.

Re: Sync folder empty after changing sync folder location

Posted: Thu Jan 29, 2015 3:11 am
by jancsicso
Ah, we are 3 now with the same problem. I think that this can be confirmed to be a bug.

Re: Sync folder empty after changing sync folder location

Posted: Mon Feb 02, 2015 12:01 pm
by Sreeja
Hi,

Noted, we will look into addressing it in our updates.

Re: Sync folder empty after changing sync folder location

Posted: Fri Dec 11, 2015 9:26 am
by skinneejoe
We are currently having the issue described in this thread. Has anyone found a solution?

Re: Sync folder empty after changing sync folder location

Posted: Fri Dec 18, 2015 1:26 am
by jancsicso
No, there is no solution. Still the same bug, no bugfix over a year.

Just think about other solutions, there are great alternatives out there. The free tonido support wont help you on any bug you post. I've posted a few bugs, none of them got fixed...