Sync folder empty after changing sync folder location

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jancsicso
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Joined: Tue Dec 23, 2014 7:06 pm

Sync folder empty after changing sync folder location

Postby jancsicso » Fri Jan 09, 2015 3:07 pm

Hi.

I've changed the sync folder location for Tonido. It works great, it syncs everything.

The problem: sync plugin adds a folder to the Files section, named "Synced Files".
When I open it from browser it says that its empty (it is obviously not).
If I access the sync folder from clicking "Synced Files" from the left menu, then scrolling down, and clicking "Goto sync folder", than it shows my files.
Strangely from android the Synced Files folder works.

I don't know what's wrong. It seems like a bug with changed sync folders.

Sreeja
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Joined: Mon Dec 16, 2013 4:25 am

Re: Sync folder empty after changing sync folder location

Postby Sreeja » Sun Jan 11, 2015 11:55 am

We tried this. And the "Synced Files" shows the files synced in web browser. We are unable to reproduce this. Can you give more information on this?

jancsicso
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Posts: 12
Joined: Tue Dec 23, 2014 7:06 pm

Re: Sync folder empty after changing sync folder location

Postby jancsicso » Sun Jan 11, 2015 12:22 pm

Sure, ask anything!

So, if I open it from Files, than the URL is:
http://<mydomainname>/ui/core/index.html#expl-tabl.SYNCEDFILES

If I open it from "Goto sync folder" then the URL looks like this:
http://<mydomainname>/ui/core/index.html#expl-tabl./mnt/HDD/TonidoSync

The second works, of course...

The syncserverconfig.xml looks like this:

Code: Select all

<?xml version="1.0" encoding="UTF-8" ?>
<variantrow>
   <rowentry>
      <name>syncclientlocation</name>
      <type>string</type>
      <value>/mnt/HDD/TonidoCache/client</value>
   </rowentry>
   <rowentry>
      <name>syncfolderlocation</name>
      <type>string</type>
      <value>/mnt/HDD/TonidoSync</value>
   </rowentry>
   <rowentry>
      <name>syncserverlocation</name>
      <type>string</type>
      <value>/mnt/HDD/TonidoCache/server</value>
   </rowentry>
</variantrow>


Also the HDD mount folder has the same owner as the tonido service, the permissions are 755. It runs on Raspbian, on RPI B+.

I think that the "expl-tabl.SYNCEDFILES" does not exists, or there is a permission misbehaviour to acess it.

Also, feel free to ask anything!

rcski77
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Re: Sync folder empty after changing sync folder location

Postby rcski77 » Thu Jan 22, 2015 11:45 am

Any luck with this issue? I'm having the same issue running the server on a computer with Windows Server 2012 R2.

Sreeja
Tonido Team
Tonido Team
Posts: 368
Joined: Mon Dec 16, 2013 4:25 am

Re: Sync folder empty after changing sync folder location

Postby Sreeja » Wed Jan 28, 2015 5:02 am

Please install sync app in your tonido server or check if the sync app is in suspended state.
To achieve this,

1. Navigate to apps -> install.
2. Install sync app. Please refer attached screenshot.
3. Now navigate to the manage tab and resume the sync app.

Once you have installed sync app in your tonido server, navigate to the files tab. You will find a folder named "Synced Files"
Attachments
step1.png
step1.png (21.96 KiB) Viewed 13682 times
step2.png
step2.png (36.12 KiB) Viewed 13682 times

jancsicso
Regular Tonidoid
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Posts: 12
Joined: Tue Dec 23, 2014 7:06 pm

Re: Sync folder empty after changing sync folder location

Postby jancsicso » Wed Jan 28, 2015 5:17 am

As I sad... The sync plugin is installed, enabled, and it is working. Just the "Synced Files" folder is empty. If I open it from "Goto Sync Folder" from the Misc menu, then it shows my synced files.

jancsicso
Regular Tonidoid
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Posts: 12
Joined: Tue Dec 23, 2014 7:06 pm

Re: Sync folder empty after changing sync folder location

Postby jancsicso » Thu Jan 29, 2015 3:11 am

Ah, we are 3 now with the same problem. I think that this can be confirmed to be a bug.

Sreeja
Tonido Team
Tonido Team
Posts: 368
Joined: Mon Dec 16, 2013 4:25 am

Re: Sync folder empty after changing sync folder location

Postby Sreeja » Mon Feb 02, 2015 12:01 pm

Hi,

Noted, we will look into addressing it in our updates.

skinneejoe
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Joined: Fri Dec 04, 2015 4:43 pm

Re: Sync folder empty after changing sync folder location

Postby skinneejoe » Fri Dec 11, 2015 9:26 am

We are currently having the issue described in this thread. Has anyone found a solution?

jancsicso
Regular Tonidoid
Regular Tonidoid
Posts: 12
Joined: Tue Dec 23, 2014 7:06 pm

Re: Sync folder empty after changing sync folder location

Postby jancsicso » Fri Dec 18, 2015 1:26 am

No, there is no solution. Still the same bug, no bugfix over a year.

Just think about other solutions, there are great alternatives out there. The free tonido support wont help you on any bug you post. I've posted a few bugs, none of them got fixed...


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