Guest users

Support forum for Personal Cloud Sync
gvigiak
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Guest users

Postby gvigiak » Tue Sep 30, 2014 12:48 pm

I have created one guest account. The account has been enabled with read/write access on one directory created inside the tonido_sync folder.

...\SYNC_FOLDER
...\SYNC_FOLDER\PUBLIC <--- Allowed to the Guest Account
...\SYNC_FOLDER\PRIVATE

On two different Windows cliente PCs i have installed Tonido Sync. On the first one where i connect using then Admin account everything works fine: i get all the files synched. On the second PC on which i use the Guest account, i don't get any error but the local folder does not sync with che content of the content of the directory ...\SYNC_FOLDER\PUBLIC of the server.

I didn't understand if Guest acconts Sync is possible or i am doing something wrong.

Thanks,
gv

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madhan
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Re: Guest users

Postby madhan » Thu Oct 02, 2014 2:09 pm

Are you using free or pro version?

gvigiak
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Re: Guest users

Postby gvigiak » Sun Oct 05, 2014 11:05 am

I am using PRO version.

gvigiak
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Re: Guest users

Postby gvigiak » Tue Oct 07, 2014 1:28 pm

no suggestions?

gvigiak
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Re: Guest users

Postby gvigiak » Sat Oct 18, 2014 12:33 pm

is it possible to get support?

tks

dglp
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Re: Guest users

Postby dglp » Thu Oct 23, 2014 1:59 am

gvigiak wrote:is it possible to get support?

tks

It is very slow. I have been asking the same question for nearly two weeks. Tonido Support seems to have gone away.

For your problem, it sounds like you are trying to guest access via a remote web browser.

I wouldn't use guest access, as that only allows upload/download, rather than Sync.

Can you log in on the 2nd machine as Admin?

gvigiak
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Re: Guest users

Postby gvigiak » Sun Oct 26, 2014 2:14 am

Thanks for your reply.

Tonido support is on vacations in "Dear user, its your own problem" Island,
Who cares if subscribing the pro version an user needs information? For sure not to Tonido Support team.

Back to the issue: of course the guest account works correctly using the web browser. Unfortunatelly i need to sync ths folder shared with the guest account.

May be in the future someone will be able to tell me if the feature is available or not. I hope it's not so hard to get this information from the product development team. Even a negative answer like: "Sync can't work using Guest Account" would be usefull.

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Guillaume
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Re: Guest users

Postby Guillaume » Mon Jul 27, 2015 6:57 am

Does it even work like this? In my experience the guest user that has sync permissions can just access ALL files inside the Synced Files, no matter what I choose for any Shared Folder permissions. If it did work like stated, then syncing for guests would at least make some sense, although the apparent lack of SSL support for the sync client makes it very very unsafe to use.


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