Page 1 of 1

Not able to sync files any longer

Posted: Mon Jun 08, 2015 11:49 pm
by matt.porter
Not able to sync files on my plug any longer. Tried restarting plug and re-installing tonido sync. Not sure of the issue from the log.

I keep getting this over and over...

21:44:55:426 [1] [Sync]:T: FS Need to Download : 0
21:44:55:426 [1] [Sync]:T: FS Need to Update : 2
21:44:55:427 [1] [Sync]:T: Tonido::Sync::FSWorker::doDownloadFiles
21:44:55:428 [1] [Sync]:T: Tonido::Sync::FSWorker::doEndSync
21:44:55:428 [1] [Sync]:T: Loading Sync DataStore from DB
21:44:55:429 [1] [Sync]:T: SyncServerDB saveDataStore start
21:44:55:432 [1] [Sync]:T: FSSyncDB saveDataStore DONE OK with 0
21:44:55:432 [1] [Sync]:T: Tonido::Sync::FSWorker::doBeginTransaction
21:46:40:643 [1] [Sync]:E: Tonido::Sync::FSWorker::doBeginTransaction Bad HTTP Status, Timeout?
21:46:40:646 [1] [Sync]:T: Tonido::TonidoConnector::Authenticate
21:46:40:646 [1] [Sync]:T: Tonido::TonidoConnector::detectLan
21:46:41:464 [1] [Sync]:T: Tonido::TonidoConnector::detectLan : Redirect Location http://192.168.0.8:10001/ui/core/index.html
21:46:41:466 [1] [Sync]:T: Tonido::TonidoConnector::detectLan : Redirect Location http://192.168.0.8:10001

What does this mean?

Re: Not able to sync files any longer

Posted: Tue Jun 09, 2015 12:26 pm
by Sreeja
Tonido had a server issue and Unfortunately the databases got removed because of the hardware issue. Please try creating a new tonido account and trying syncing

Re: Not able to sync files any longer

Posted: Tue Jun 09, 2015 12:33 pm
by matt.porter
Since I am using a Tonido Plug, can you be more descriptive on exactly what is meant by "Please try creating a new tonido account"

Thank you.

Re: Not able to sync files any longer

Posted: Tue Jun 09, 2015 11:20 pm
by Sreeja

Re: Not able to sync files any longer

Posted: Wed Jun 10, 2015 5:15 pm
by matt.porter
I tried the directions at http://www.tonido.com/support/display/d ... do+Account

and when I clicked the "Switch Account" it just hung up as shown in the attached picture.

What to do next?

Re: Not able to sync files any longer

Posted: Wed Jun 10, 2015 6:18 pm
by matt.porter
I figured it out. Had to restart my Tonido plug. Then could get to the login page and create a new account. Seems to be working.