Failed logging into server with supplied credentials

Support for Tonido on Mobile including iPhone, Blackberry, Android and mobile devices
AfroMunkee
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Joined: Tue Apr 02, 2013 9:46 pm

Failed logging into server with supplied credentials

Postby AfroMunkee » Tue Apr 02, 2013 10:04 pm

Server Version: 3.66.0.23160
Operating System: Linux

App Version: 1.6.4
Operating System: Android 4.2.2
Device: LG Nexus 4

I am able to access the server remotely from browsers on both my Windows PC and my Nexus 4, but whenever I attempt to use the Android App I receive the error message 'Failed logging into server with supplied credentials'. All Tonido applications are running.

tonido4umadmin
Admin Tonidoid
Admin Tonidoid
Posts: 152
Joined: Fri Dec 26, 2008 10:45 pm

Re: Failed logging into server with supplied credentials

Postby tonido4umadmin » Wed Apr 03, 2013 10:35 am

can you attach the screenshot. Are you using remote question and answer?

AfroMunkee
Rookie Tonidoid
Rookie Tonidoid
Posts: 3
Joined: Tue Apr 02, 2013 9:46 pm

Re: Failed logging into server with supplied credentials

Postby AfroMunkee » Wed Apr 03, 2013 11:35 pm

Sorry, I meant to attach a screen shot to the initial post but forgot to. And I have tried with and without the remote question & answer enabled on the server while attempting to troubleshoot this issue and the result is the same.
Attachments
Screenshot_2013-04-02-22-02-56.jpg
Screenshot_2013-04-02-22-02-56.jpg (9.92 KiB) Viewed 3831 times

AfroMunkee
Rookie Tonidoid
Rookie Tonidoid
Posts: 3
Joined: Tue Apr 02, 2013 9:46 pm

Re: Failed logging into server with supplied credentials

Postby AfroMunkee » Sat Apr 13, 2013 12:36 pm

As of version 1.6.6 of the Tonido app I am able to access my server without any issue.

tonido4umadmin
Admin Tonidoid
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Posts: 152
Joined: Fri Dec 26, 2008 10:45 pm

Re: Failed logging into server with supplied credentials

Postby tonido4umadmin » Sun Apr 14, 2013 10:23 am

:D. Glad to know.

We will be thrilled if you could post a review in the Google Play store: https://play.google.com/store/apps/deta ... roid&hl=en


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