Droid not connecting

Support for Tonido on Mobile including iPhone, Blackberry, Android and mobile devices
Bazar6
Rookie Tonidoid
Rookie Tonidoid
Posts: 1
Joined: Fri Oct 22, 2010 8:49 am

Droid not connecting

Postby Bazar6 » Fri Oct 22, 2010 8:57 am

I have entered everything perfectly (I'm pretty sure).

Server: http://myname.tonidoid.com
Account: myname
(I used caps where I needed to in both)
Password: xXx

Hit Sign in and I get "Couldn't reach tonido device"

I tried using the browser to get to the http://myname.tonidoid.com but it says forbidden, I don't have access, doesn't even give me an option.

I am at work, and I am behind a firewall. I usually have to VPN in to RDP, which I tried doing as well (connected via VPN and still says can't find device)

Any help or tips would be greatly appreciated. Thanks

rydgaze
Tonido Team
Tonido Team
Posts: 1354
Joined: Wed Jan 28, 2009 11:26 pm

Re: Droid not connecting

Postby rydgaze » Sun Oct 24, 2010 9:34 pm

Hi, If you have mixed case profile, can you try the following:

1. The http url must all be lower case
2. The account name must be entered with the correct case

Let us know if it works for you.


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