Android App - Error

Support for Tonido on Mobile including iPhone, Blackberry, Android and mobile devices
Steviebe
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Android App - Error

Postby Steviebe » Fri Sep 03, 2010 10:12 am

I am attempting to use the Android Tonido app and am having a bit of difficulty. I keep getting an error when trying to log in. <Error - Profile already logged in. Failed to login>. I can access the server fine from the browser on the phone.

Phone: Motorola Droid 1 - Cyanogenmod 6.0 RC3

Any ideas on where to go from here?
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madhan
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Re: Android App - Error

Postby madhan » Fri Sep 03, 2010 10:19 am

It appears that you have two Tonido accounts, and your server is already logged into a different account than what you are trying to use from the app.

Can you be sure that the exact tonido account is logged into the server?

Steviebe
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Re: Android App - Error

Postby Steviebe » Fri Sep 03, 2010 11:25 am

Is it possible to have two accounts with the same username? I believe I only have the one user. I did try to create a guest account and log in with that and received the same message. How would I go about seeing if the exact same account is logged into the server? Also, I tried restarting the server (assuming that it would log out any users) and had the same message. When I get home from work, maybe I'll try to reinstall the server software and see if that solves anything.

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madhan
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Re: Android App - Error

Postby madhan » Fri Sep 03, 2010 11:48 am

I think the issue is something simpler, I just saw in the screenshot that you are typing your name "Stev..." with a capital "S" instead of the all smallcase.

Please try it with lowercase.

Steviebe
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Re: Android App - Error

Postby Steviebe » Fri Sep 03, 2010 12:32 pm

Well...it looks like you figured it out. That's definitely a bug though. I always type that username with a capital S and it works through the web interface that way. Thanks for your help! I'll be sure to compile a list of bugs I find. I'm looking forward to testing this out.

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madhan
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Re: Android App - Error

Postby madhan » Fri Sep 03, 2010 1:51 pm

Yes, it is a bug. The web interface is doing automatic lowercase conversion, while the android app is not. We will fix it.

tiggerxplur
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Re: Android App - Error

Postby tiggerxplur » Fri Oct 01, 2010 12:43 am

exact same error here too but im using all lowercase

i have tried the uppercase T as well only made one account that i know of

also im using cm6

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Re: Android App - Error

Postby madhan » Sun Oct 03, 2010 12:22 pm

We have found a bug that is getting fixed shortly.

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Re: Android App - Error

Postby tonidroid » Sat Dec 11, 2010 2:47 am

Same issue here...

Just got Tonido tonight. Installed it on a vanilla Windows XP machine.

Installed the Android app on my phone.

Attempted to access tonido over the local LAN wifi.

I keep receiving the incorrect error that claims "Profile already logged in. Failed to Login.".. Even though this is not the case.

Username is entered in lowercase... still same problem.

8-)
Thanks,
Tony


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