"Request Timed out."

Support for Tonido on Mobile including iPhone, Blackberry, Android and mobile devices
SalsaShark42
Super Tonidoid
Super Tonidoid
Posts: 27
Joined: Thu Dec 03, 2009 7:15 pm

Re: "Request Timed out."

Postby SalsaShark42 » Thu Sep 02, 2010 2:06 am

All plugins are active.

Here's the appropriate portion of the log, sans IP address:

01:53:11:069 [3] [TCPServerConnection (default[#1])]:T: HTTP Request [127.0.0.1] [POST] [/core/loginprofile]
01:53:12:206 [4] [TCPServerConnection (default[#2])]:T: HTTP Request [127.0.0.1] [POST] [/core/authenticateprofile]
01:53:12:728 [7] [DeferredDispatcher]:T: Get DU(1) Command plugscripts/getDU.sh
01:53:12:760 [7] [DeferredDispatcher]:T: Finished DU(1) successfully->0
01:53:12:761 [7] [DeferredDispatcher]:T: Get DU(2) Command plugscripts/getDU.sh
01:53:12:790 [7] [DeferredDispatcher]:T: Finished DU(2) successfully->0
01:53:13:233 [3] [TCPServerConnection (default[#1])]:T: HTTP Request [127.0.0.1] [GET] [/core/getpluginlist]
01:53:13:235 [5] [UserManager]:T: Failed USM Authentication: getpluginlist
01:53:21:732 [7] [DeferredDispatcher]:T: [WS] Processing Sync Timer: 0 mins
01:53:42:738 [12] [Lookup]:T: LKUP_UPDATE
01:53:43:739 [12] [Lookup]:T: LKUP_UPDATERESP
01:53:43:739 [12] [Lookup]:T: Update Response Public IP: xx.xxx.xxx.xx:45784
01:53:43:739 [11] [Network]:T: onUpdatePublicIP for xx.xxx.xxx.xx
01:54:12:748 [7] [DeferredDispatcher]:T: Get DU(1) Command plugscripts/getDU.sh
01:54:12:780 [7] [DeferredDispatcher]:T: Finished DU(1) successfully->0
01:54:12:780 [7] [DeferredDispatcher]:T: Get DU(2) Command plugscripts/getDU.sh
01:54:12:812 [7] [DeferredDispatcher]:T: Finished DU(2) successfully->0

SalsaShark42
Super Tonidoid
Super Tonidoid
Posts: 27
Joined: Thu Dec 03, 2009 7:15 pm

Re: "Request Timed out."

Postby SalsaShark42 » Thu Sep 02, 2010 6:52 pm

Not sure what else to try here, so I'm open to suggestions.

SalsaShark42
Super Tonidoid
Super Tonidoid
Posts: 27
Joined: Thu Dec 03, 2009 7:15 pm

Re: "Request Timed out."

Postby SalsaShark42 » Fri Sep 03, 2010 9:58 pm

Any ideas why it authenticates okay but fails with the USM authentication error on the plugin list? Is there anything else I can do at this point? How do I clear/reset the login credentials on the BB Tonido app?

charindex
Tonido Team
Tonido Team
Posts: 127
Joined: Sun Feb 01, 2009 11:28 pm

Re: "Request Timed out."

Postby charindex » Sat Sep 04, 2010 12:11 pm

We will send you an updated version in the next couple of days. When you install that your credentials should be cleared.

SalsaShark42
Super Tonidoid
Super Tonidoid
Posts: 27
Joined: Thu Dec 03, 2009 7:15 pm

Re: "Request Timed out."

Postby SalsaShark42 » Sat Sep 04, 2010 12:53 pm

Awesome--thanks much! I'm looking forward to using the app!

marquis
Regular Tonidoid
Regular Tonidoid
Posts: 10
Joined: Sun Apr 04, 2010 11:14 pm

Re: "Request Timed out."

Postby marquis » Sat Sep 04, 2010 7:18 pm

I have the same issue on my BB curve. Using BB OS 5 with v1.9.0.11838 of Tonido on my server. I get the time out issue too. it says logging in then says "getting pluggins". then it says the request timed out. I have explorer and webshare running on tonido. I there a later version on the BB app with a fix? I am using the version posted on the download page for BB.
Thanks, let me know if you need further info or would like me to test anything.

marquis
Regular Tonidoid
Regular Tonidoid
Posts: 10
Joined: Sun Apr 04, 2010 11:14 pm

Re: "Request Timed out."

Postby marquis » Sun Sep 05, 2010 12:22 am

just tried upgrading tonido to v2.10.0.12241 and upgraded the apps....get the same issue

SalsaShark42
Super Tonidoid
Super Tonidoid
Posts: 27
Joined: Thu Dec 03, 2009 7:15 pm

Re: "Request Timed out."

Postby SalsaShark42 » Fri Sep 10, 2010 6:49 pm

Bump.

Any other suggestions here? What would cause a USM authentication error during the getpluginlist call? I'm more than happy to make my Plug available to the developers or try some debug code that does some additional tracing.

SalsaShark42
Super Tonidoid
Super Tonidoid
Posts: 27
Joined: Thu Dec 03, 2009 7:15 pm

Re: "Request Timed out."

Postby SalsaShark42 » Tue Sep 14, 2010 9:21 pm

Bumping again. Is the Tonido app for BlackBerry no longer being worked on?

User avatar
madhan
Admin Tonidoid
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Posts: 8617
Joined: Tue Dec 30, 2008 12:13 am
Location: Austin, TX, USA
Contact:

Re: "Request Timed out."

Postby madhan » Tue Sep 14, 2010 9:58 pm

No, we are working on it. Our BB developer has been unavailable for the last few weeks and he couldn't work on the open issues.


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