Can't log in using beta iphone app

Support for Tonido on Mobile including iPhone, Blackberry, Android and mobile devices
SteveLasVegas
Veteran Tonidoid
Veteran Tonidoid
Posts: 77
Joined: Sat Jan 16, 2010 3:19 am

Can't log in using beta iphone app

Postby SteveLasVegas » Wed Aug 18, 2010 11:02 am

Getting message when using Beta App:

Failed to login to server!
Server, Account, Password might be incorrect.


I've triple checked. I'm giving it the right info.

I CAN log on using iPhone Safari browser.

What am I doing wrong?

Thanks,
Steve

User avatar
madhan
Admin Tonidoid
Admin Tonidoid
Posts: 8617
Joined: Tue Dec 30, 2008 12:13 am
Location: Austin, TX, USA
Contact:

Re: Can't log in using beta iphone app

Postby madhan » Wed Aug 18, 2010 11:18 am

Are you running the latest Tonido v2.x beta release?

SteveLasVegas
Veteran Tonidoid
Veteran Tonidoid
Posts: 77
Joined: Sat Jan 16, 2010 3:19 am

Re: Can't log in using beta iphone app

Postby SteveLasVegas » Wed Aug 18, 2010 11:23 am

Good question! I thought I was but now when I open the app I see version 1.7.
Hmmm. I will go through the process again.
Thanks, I repost outcome.

SteveLasVegas
Veteran Tonidoid
Veteran Tonidoid
Posts: 77
Joined: Sat Jan 16, 2010 3:19 am

Re: Can't log in using beta iphone app

Postby SteveLasVegas » Wed Aug 18, 2010 11:32 am

I am using 2.10.0.12206 version app on Mac computer and version 1.7 Tonido iPhone app. These are the most current, correct?

User avatar
madhan
Admin Tonidoid
Admin Tonidoid
Posts: 8617
Joined: Tue Dec 30, 2008 12:13 am
Location: Austin, TX, USA
Contact:

Re: Can't log in using beta iphone app

Postby madhan » Wed Aug 18, 2010 12:19 pm

It is strange you are not able to login then. The versions look correct.
Instead of using relay, can you try your LAN IP?

URL: http://<YourMACIP>:10001
user: <yourprofilename>
password: <your password>
remote ans: <remote ans>

SteveLasVegas
Veteran Tonidoid
Veteran Tonidoid
Posts: 77
Joined: Sat Jan 16, 2010 3:19 am

Re: Can't log in using beta iphone app

Postby SteveLasVegas » Wed Aug 18, 2010 12:33 pm

Using the above I get a login failure using the iPhone Tonido app. If I use the same info in my iPhone Safari browser, I am presented with the login screen, so that works.
Thanks,
Steve

SteveLasVegas
Veteran Tonidoid
Veteran Tonidoid
Posts: 77
Joined: Sat Jan 16, 2010 3:19 am

Re: Can't log in using beta iphone app

Postby SteveLasVegas » Wed Aug 18, 2010 2:21 pm

I also can not quit the Tonido Application on my Mac, I have to force quit.


Return to “Tonido on Mobile”

Who is online

Users browsing this forum: No registered users and 4 guests