Does mobile work on Android 8.0.0

Support for Tonido on Mobile including iPhone, Blackberry, Android and mobile devices
tacrawford
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Does mobile work on Android 8.0.0

Postby tacrawford » Sat Jan 20, 2018 3:42 pm

I just got a new phone with Android 8.0.0 and can't get the mobile to work. The app installs, but when I try to log in, it say I have an invalid account and I failed to login. Everything still works with my old phone.

Sreeja
Tonido Team
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Re: Does mobile work on Android 8.0.0

Postby Sreeja » Mon Jan 22, 2018 12:41 am

Hello tacrawford,

Does this work in the web and is the server ON?
If this works in the web, Could you please post us the logs ?
You can find the logs in %APPDATA%/Tonido/data

tacrawford
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Re: Does mobile work on Android 8.0.0

Postby tacrawford » Sat Feb 03, 2018 5:39 pm

I just discovered that it is no longer working in the web. The server is on. After attempting to connect from the web I found these entries at the bottom of the log.

16:03:06:938 [16] [TCPServerConnection (default[#4])]:E: Tonido::Core::getZipFile Exception reading rssfeed.css
16:05:44:956 [15] [TCPServerConnection (default[#3])]:E: Tonido::Core::getZipFile Exception reading rssfeed.css
16:16:36:951 [6] [Dispatcher]:E: Token not found in List: 6e4536bc-463f-41c3-9dab-ec169fe60974
16:33:06:302 [18] [TCPServerConnection (default[#6])]:E: Tonido::Core::getZipFile Exception reading rssfeed.css
16:35:29:679 [6] [Dispatcher]:E: Token not found in List: e1c5f9d6-bd05-4e47-9c0e-d492327f3bf8

tacrawford
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Re: Does mobile work on Android 8.0.0

Postby tacrawford » Sun Feb 04, 2018 4:28 pm

I've done some more testing and discovered a little more. I can access via the web as long as I am not using a computer inside my home network. I can even access via my phone if I do it through the Chrome browser. I still cannot get the app to connect. I continue to get the following message:

Invalid Account
Failed to login into account using supplied credentials

The credentials work fine accessing any other way.

nagapriya
Tonido Team
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Re: Does mobile work on Android 8.0.0

Postby nagapriya » Fri Feb 09, 2018 1:57 am

Hi - Tonido is working fine on Android .
we are unable to reproduce this issue.

please uninstall and install app in Android.

thank you.


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