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TONIDOPLUG Slow performance.

Posted: Sat Dec 31, 2011 1:38 am
by umeshkmr
I found slow response on my TP, and then i noticed so many packets getting dropped when i do a continuous ping to the plug's management ip.

For example when i play movie, the movie breaks time to time.. another example is...
When i type a command in the ssh, command doesn't respond for while and so on..


Please support.

Re: TONIDOPLUG Slow performance.

Posted: Sat Dec 31, 2011 10:25 am
by madhan
How are you connecting your plug?

Re: TONIDOPLUG Slow performance.

Posted: Sun Jan 01, 2012 9:16 am
by umeshkmr
The plug is connected using the UTP cable connected directly to the ADSL Router.

Re: TONIDOPLUG Slow performance.

Posted: Sun Jan 01, 2012 10:28 am
by madhan
Are you playing movies remotely or locally in the LAN?

Re: TONIDOPLUG Slow performance.

Posted: Sun Jan 01, 2012 12:52 pm
by umeshkmr
Locally in the LAN...

Re: TONIDOPLUG Slow performance.

Posted: Sun Jan 01, 2012 1:04 pm
by umeshkmr
Dear Madhan, Appreciate your prompt response.
This issue is not only when i play the movie, it keeps drops quite often.
Check the screen shot above Please help.

Re: TONIDOPLUG Slow performance.

Posted: Sun Jan 01, 2012 4:04 pm
by agrajag
i've the same problem since some weeks.
Videos are braeking during play, a ping to the plugs IP shows many dropped packets, than some good and then many dropped and so on. I'm not able to copy files > 100MB to the Plug (via SaMBa).
The copy crashes, the connection get lost.
The Plug worked fine before.
The Plug all other devices in the Netwok are connected directly to the Router with a cable. The Router has a Gigabit-Lan-Switch buil in. So Network performance shout not be the Problem.

Re: TONIDOPLUG Slow performance.

Posted: Mon Jan 02, 2012 11:03 am
by Tuxedo
Did you try changing the network cable. Some users with similar problems switched the cables to find the problem go away.

Re: TONIDOPLUG Slow performance.

Posted: Mon Jan 02, 2012 3:01 pm
by umeshkmr
I'm having this issue for the last one month and i tried all the options to my level best before i post to you.

Please help, this issue is blocking me to enjoy my Tonidoplug.

Re: TONIDOPLUG Slow performance.

Posted: Mon Jan 02, 2012 7:13 pm
by Tuxedo
If you have tried these:
1) Ensure that laptop or PC from where you are connecting is not having any issues accessing internet
2) Change network cables between the plug and switch
3) Change the switch or router

If after trying all these steps, still if it is not working, please send a note to support@codelathe.com with a reference to this thread.