tonido freecom silverstore

Support for Tonido on the Desktop including Windows/Mac/Linux
pshiite
Rookie Tonidoid
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Posts: 1
Joined: Mon Mar 09, 2015 9:19 am

tonido freecom silverstore

Postby pshiite » Mon Mar 09, 2015 9:39 am

Sir,

Last week I changed my internet operator from sfr to free. So now I have a freebox.
So far everything seems to be working fine. The only problem is that I cannot approach my Freecom Silverstore from the Internet anymore by http://xxx.freecomnas.com/ (xxx = my name), but get the following message:
Tonido Service Unavailable.
The Requested Tonido User Website is not currently available. The user's Tonido software could be switched off or there could be an connectivity problem

I looked into the settings and noticed that under Tonido Remote Access, Settings, Network, the following error was reported in a yellow bar: Error: No Relay Available ("Enable Relay" is checked as well as Enable Remote Web Access").

I try to create a new account but it's not possible and I get the following message : failed to create ID. Check if you are connect to the internet.

I hope you can point me in the right direction.

regards,

Claire

hameetha
Tonido Team
Tonido Team
Posts: 69
Joined: Fri Dec 12, 2014 12:52 pm

Re: tonido freecom silverstore

Postby hameetha » Wed Apr 01, 2015 6:01 pm

Were you able to implement freecom. Are you still facing the issue?

harry1909
Rookie Tonidoid
Rookie Tonidoid
Posts: 2
Joined: Thu Jul 31, 2014 6:40 am

Re: tonido freecom silverstore

Postby harry1909 » Tue Jan 12, 2016 9:02 am

I ve got he same problem, i cant log in anymore since my router has been replaced (Ambit EVW321B)


at http://xxx.freecomnas.com/ (xxx = my name), but get the following message:
Tonido Service Unavailable.
The Requested Tonido User Website is not currently available. The user's Tonido software could be switched off or there could be an connectivity problem.

Do i need to change the settings of my router, how do i do that?

Thank you in advance

Harry

hameetha
Tonido Team
Tonido Team
Posts: 69
Joined: Fri Dec 12, 2014 12:52 pm

Re: tonido freecom silverstore

Postby hameetha » Fri Jan 29, 2016 9:46 am

The Service was down in freecom and the service has been restored now. Can you please try now.

harry1909
Rookie Tonidoid
Rookie Tonidoid
Posts: 2
Joined: Thu Jul 31, 2014 6:40 am

Re: tonido freecom silverstore

Postby harry1909 » Fri Jan 29, 2016 10:19 am


nagapriya
Tonido Team
Tonido Team
Posts: 97
Joined: Tue Oct 18, 2016 9:20 am

Re: tonido freecom silverstore

Postby nagapriya » Wed Oct 31, 2018 7:15 pm

We have restarted the Freecom service. Please try now.

Thank you.

nagapriya
Tonido Team
Tonido Team
Posts: 97
Joined: Tue Oct 18, 2016 9:20 am

Re: tonido freecom silverstore

Postby nagapriya » Fri Nov 02, 2018 11:45 pm

that is good to know.

Happy Tonido.


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