Reinstallation after Computer Updgrade - recover id

Support for Tonido on the Desktop including Windows/Mac/Linux
Regular Tonidoid
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Reinstallation after Computer Updgrade - recover id

Postby martini » Sun Feb 28, 2010 2:13 pm

Hi I'm having problems reinstalling Tonido after a computer upgrade. I had to do a clean install and lost of 'app' folder settings etc.

I've done a clean install of Tonido. When I run for the first time it asks me to create a new profile. If I enter the old profile id. and password it says that it is already in use.

Is there anyway to recover/use the old profile or do I have to create a new profile?

Any advice much appreciated - thanks...

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Admin Tonidoid
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Re: Reinstallation after Computer Updgrade - recover id

Postby madhan » Sun Feb 28, 2010 2:44 pm

All your data including your profile information (with password) is only stored locally and not available even in our servers. So unfortunately, you will have to recreate a new profile if all your old data is lost.

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