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Music won't play "cannot connect to server"

Posted: Tue Nov 04, 2014 4:15 pm
by corcoran
Hi - I was joyously running Tonido this afternoon with music over the internet and have come home and activated the DNLA player and I 'think' since then, neither music nor movies will now play from the apps on my iPhone+iPad --- is it one or the other?!

I've upgraded to pro as parts of the site say you need pro to run the DNLA media app?

Re: Music won't play "cannot connect to server"

Posted: Thu Nov 06, 2014 1:36 pm
by rydgaze
Not really. They are not related at all.

So if you are able to log into the server but if you select a song, it will not play?

Re: Music won't play "cannot connect to server"

Posted: Fri Nov 07, 2014 5:17 am
by corcoran
Hi yes thats correct. Movies stream but music wont play in the browser nor apps..

Re: Music won't play "cannot connect to server"

Posted: Fri Nov 07, 2014 5:17 am
by corcoran
.. but were working a couple hours before I enabled the DNLA..

Re: Music won't play "cannot connect to server"

Posted: Sat Nov 08, 2014 1:27 pm
by rydgaze
can you attach your server logs (should be in %APPDATA%/Tonido/data/logs/tonido.log?

Re: Music won't play "cannot connect to server"

Posted: Mon Nov 10, 2014 3:26 pm
by corcoran
Thanks - looking in the log myself I see lots of

"20:22:54:522 [5] [UserManager]:E: UserManager:Tonido::System::UserManager::onGetFSThumbImage: Caught [Error in regular expression: nothing to repeat (at offset 0)]"

Have just tried playing a couple mp3's as advised..

Re: Music won't play "cannot connect to server"

Posted: Mon Nov 24, 2014 4:23 pm
by corcoran
Bump

Re: Music won't play "cannot connect to server"

Posted: Wed Nov 26, 2014 9:30 am
by madhan
We would suggest updating to the latest version, there seems to be something wrong with your install. If you are running Antivirus etc, you can try disabling it.

Re: Music won't play "cannot connect to server"

Posted: Sun Jan 11, 2015 2:09 pm
by corcoran
Thanks,

I've updated to the latest version. My box doesn't have any antivirus software running on it.

Have disabled firewall, still getting 'cannot connect to server' when trying to stream.

Re: Music won't play "cannot connect to server"

Posted: Sun Feb 01, 2015 1:22 pm
by corcoran
I have subsequently removed Tonido. Sad times. Thrilled to have paid for the business product and still gotten no real tech support when the product doesn't work.