Music won't play "cannot connect to server"

Support for Tonido on the Desktop including Windows/Mac/Linux
corcoran
Rookie Tonidoid
Rookie Tonidoid
Posts: 8
Joined: Tue Nov 04, 2014 4:10 pm

Music won't play "cannot connect to server"

Postby corcoran » Tue Nov 04, 2014 4:15 pm

Hi - I was joyously running Tonido this afternoon with music over the internet and have come home and activated the DNLA player and I 'think' since then, neither music nor movies will now play from the apps on my iPhone+iPad --- is it one or the other?!

I've upgraded to pro as parts of the site say you need pro to run the DNLA media app?

rydgaze
Tonido Team
Tonido Team
Posts: 1354
Joined: Wed Jan 28, 2009 11:26 pm

Re: Music won't play "cannot connect to server"

Postby rydgaze » Thu Nov 06, 2014 1:36 pm

Not really. They are not related at all.

So if you are able to log into the server but if you select a song, it will not play?

corcoran
Rookie Tonidoid
Rookie Tonidoid
Posts: 8
Joined: Tue Nov 04, 2014 4:10 pm

Re: Music won't play "cannot connect to server"

Postby corcoran » Fri Nov 07, 2014 5:17 am

Hi yes thats correct. Movies stream but music wont play in the browser nor apps..

corcoran
Rookie Tonidoid
Rookie Tonidoid
Posts: 8
Joined: Tue Nov 04, 2014 4:10 pm

Re: Music won't play "cannot connect to server"

Postby corcoran » Fri Nov 07, 2014 5:17 am

.. but were working a couple hours before I enabled the DNLA..

rydgaze
Tonido Team
Tonido Team
Posts: 1354
Joined: Wed Jan 28, 2009 11:26 pm

Re: Music won't play "cannot connect to server"

Postby rydgaze » Sat Nov 08, 2014 1:27 pm

can you attach your server logs (should be in %APPDATA%/Tonido/data/logs/tonido.log?

corcoran
Rookie Tonidoid
Rookie Tonidoid
Posts: 8
Joined: Tue Nov 04, 2014 4:10 pm

Re: Music won't play "cannot connect to server"

Postby corcoran » Mon Nov 10, 2014 3:26 pm

Thanks - looking in the log myself I see lots of

"20:22:54:522 [5] [UserManager]:E: UserManager:Tonido::System::UserManager::onGetFSThumbImage: Caught [Error in regular expression: nothing to repeat (at offset 0)]"

Have just tried playing a couple mp3's as advised..
Attachments
1tonido.zip
Log log
(9.49 KiB) Downloaded 195 times

corcoran
Rookie Tonidoid
Rookie Tonidoid
Posts: 8
Joined: Tue Nov 04, 2014 4:10 pm

Re: Music won't play "cannot connect to server"

Postby corcoran » Mon Nov 24, 2014 4:23 pm

Bump

User avatar
madhan
Admin Tonidoid
Admin Tonidoid
Posts: 8617
Joined: Tue Dec 30, 2008 12:13 am
Location: Austin, TX, USA
Contact:

Re: Music won't play "cannot connect to server"

Postby madhan » Wed Nov 26, 2014 9:30 am

We would suggest updating to the latest version, there seems to be something wrong with your install. If you are running Antivirus etc, you can try disabling it.

corcoran
Rookie Tonidoid
Rookie Tonidoid
Posts: 8
Joined: Tue Nov 04, 2014 4:10 pm

Re: Music won't play "cannot connect to server"

Postby corcoran » Sun Jan 11, 2015 2:09 pm

Thanks,

I've updated to the latest version. My box doesn't have any antivirus software running on it.

Have disabled firewall, still getting 'cannot connect to server' when trying to stream.

corcoran
Rookie Tonidoid
Rookie Tonidoid
Posts: 8
Joined: Tue Nov 04, 2014 4:10 pm

Re: Music won't play "cannot connect to server"

Postby corcoran » Sun Feb 01, 2015 1:22 pm

I have subsequently removed Tonido. Sad times. Thrilled to have paid for the business product and still gotten no real tech support when the product doesn't work.


Return to “Tonido Software”

Who is online

Users browsing this forum: No registered users and 10 guests