Cannot add more users on pro - biz account

Support for Tonido on the Desktop including Windows/Mac/Linux
AlfredEnzymedica
Rookie Tonidoid
Rookie Tonidoid
Posts: 4
Joined: Fri Apr 26, 2013 4:30 pm

Cannot add more users on pro - biz account

Postby AlfredEnzymedica » Fri May 24, 2013 3:29 pm

Support,
I can no longer add users to my plug!
License - TonidoPro
License Level - Business

When trying to add guest user #75 I get the message
"Failed to add guest. Upgrade to Pro if you need to add more guest accounts"


Please help as this is time sensitive... I have am minimum of 9 more guest to add right away.

Thanks in advance - Shane

tonido4umadmin
Admin Tonidoid
Admin Tonidoid
Posts: 152
Joined: Fri Dec 26, 2008 10:45 pm

Re: Cannot add more users on pro - biz account

Postby tonido4umadmin » Fri May 24, 2013 4:49 pm

Hi,

Are you adding 75 users?

AlfredEnzymedica
Rookie Tonidoid
Rookie Tonidoid
Posts: 4
Joined: Fri Apr 26, 2013 4:30 pm

Re: Cannot add more users on pro - biz account

Postby AlfredEnzymedica » Fri May 24, 2013 8:35 pm

Yes,
It will have nearly 90 users when complete.
The first 74 users were added without and issue and on #75 it stopped working.
They will be accessing a shared folder on occasion for downloads.
They are required to log in to gain access to the information.

Thanks Shane

User avatar
madhan
Admin Tonidoid
Admin Tonidoid
Posts: 8617
Joined: Tue Dec 30, 2008 12:13 am
Location: Austin, TX, USA
Contact:

Re: Cannot add more users on pro - biz account

Postby madhan » Fri May 24, 2013 11:49 pm

AFAIK, there are no limits on user accounts that stops at 75.
What is the user guest name you are adding? Maybe the name has already been added.

AlfredEnzymedica
Rookie Tonidoid
Rookie Tonidoid
Posts: 4
Joined: Fri Apr 26, 2013 4:30 pm

Re: Cannot add more users on pro - biz account

Postby AlfredEnzymedica » Sat May 25, 2013 7:35 am

Good Call!
That was it... thanks :D

It would be nice if the error msg would simply say something like duplicate user or user with that name already exist - instead of upgrade to pro to add more users.

Thanks Shane


Return to “Tonido Software”

Who is online

Users browsing this forum: No registered users and 8 guests