"Start Update" not working

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dbhovel
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"Start Update" not working

Postby dbhovel » Sun Apr 14, 2013 3:52 pm

The web interface on my Tondido site displays the message "System Update Found", followed by a green button labeled "Start Update".

The button does not work. Where is the link to a manual (boring, slow) update procedure? Will the button work in the new version?

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madhan
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Re: "Start Update" not working

Postby madhan » Mon Apr 15, 2013 9:26 am

More details on where this is happening would be welcome like OS, Browser used etc.

dbhovel
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Re: "Start Update" not working

Postby dbhovel » Mon Apr 15, 2013 11:35 am

I'm running the latest Firefox on either my Windows 7 client (from my laptop) or Windows Server 2003 (on my server). Same action on both-- nothing happens and Tonido server does not update. I'm logged in as administrator to the Tonido UI.

My server does not "relay"-- I use my domain name directly.

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madhan
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Re: "Start Update" not working

Postby madhan » Tue Apr 16, 2013 9:47 am

Please post the tonido.log file after changing the log level to trace and then then doing the action.

dbhovel
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Re: "Start Update" not working

Postby dbhovel » Tue Apr 16, 2013 10:34 am

Here's the log file. My log level was already "trace", so there should be several attempts to update visible in the log.
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tonido.log
(1.41 MiB) Downloaded 355 times

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madhan
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Re: "Start Update" not working

Postby madhan » Tue Apr 16, 2013 2:10 pm

It is not clear why the update is not working. Please go ahead and do the manual update.
Just download the latest Tonido Desktop release from our site and install over your current installation.

Raaert
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Re: "Start Update" not working

Postby Raaert » Wed Apr 17, 2013 1:10 pm

Maybe you are running Tonido as a service? In that case the automatic update does not work, and you have to do it manually.

dbhovel
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Re: "Start Update" not working

Postby dbhovel » Thu Apr 18, 2013 5:10 pm

Yes, I'm running Tondio as a service.

If update is known not to work in this case, why is the option offered on the admin pages? It would have avoided all this.


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