Jukebox Freeze at Adding Path

Support for Tonido on the Desktop including Windows/Mac/Linux
Leosirth
Regular Tonidoid
Regular Tonidoid
Posts: 12
Joined: Mon Apr 13, 2009 1:28 pm

Jukebox Freeze at Adding Path

Postby Leosirth » Tue Apr 14, 2009 4:56 am

Hi,

i have found a problem: when i try to add in my collection a root path like "C:\" or "D:\" etc, jukebox freeze at "Indexed / Total Folders: 0 / 3".

I need to add root path because i have the same folder name in more disk and jukebox can't handle this.

I think there is a problem handling the special char "$" used in the disk for the recycle (i use Windows Vista). Here is where it freeze:

Code: Select all

11:36:48:634 [16] [JUKEBOXWORKER]:I: Adding folder :INSERT INTO FOLDERS (FOLDERID, COLLECTIONID,                     FOLDERNAME, FOLDERPATH,PARENTFOLDERID) values                     (NULL, '2','F:','F:\',0);
11:36:48:663 [26] [TCPServerConnection (default[#9])]:T: HTTP Request [127.0.0.1] [GET] [/app/jukebox/listcollection?time=1239701808688]
11:36:48:775 [16] [JUKEBOXWORKER]:I: Adding folder :INSERT INTO FOLDERS (FOLDERID, COLLECTIONID,                     FOLDERNAME, FOLDERPATH,PARENTFOLDERID) values                     (NULL, '2','$RECYCLE.BIN','F:\$RECYCLE.BIN',3133);
11:36:48:887 [16] [JUKEBOXWORKER]:I: Adding folder :INSERT INTO FOLDERS (FOLDERID, COLLECTIONID,                     FOLDERNAME, FOLDERPATH,PARENTFOLDERID) values                     (NULL, '2','S-1-5-18','F:\$RECYCLE.BIN\S-1-5-18',3134);
11:36:49:102 [16] [JUKEBOXWORKER]:E: Tonido::Jukebox::JukzPlugin::runPoco Exception caught : F:\$RECYCLE.BIN\S-1-5-18


Thanks for any help.

Tuxedo
Tonido Team
Tonido Team
Posts: 1458
Joined: Wed Jan 28, 2009 11:30 pm

Re: Jukebox Freeze at Adding Path

Postby Tuxedo » Tue Apr 14, 2009 5:11 am

Hi,
Jukebox is supposed to handle special characters.
My guess is that this could be a permission issue.

By default, Tonido runs as low privilege process, maybe it is not able to access the $RECYCLE.xxxxx.
Could you please try this?
1) shutdown tonido
2) Go to %APPDATA%\tonido directory and start tonido by double-clicking tonido.exe. This will start Tonido in higher privilege.
3) Now login and see if you can add songs.

BTW, we will test for its ability to handle folder names with $ signs.

Thanks

Leosirth
Regular Tonidoid
Regular Tonidoid
Posts: 12
Joined: Mon Apr 13, 2009 1:28 pm

Re: Jukebox Freeze at Adding Path

Postby Leosirth » Tue Apr 14, 2009 5:17 am

Ok seems to work launching "tonido.exe".....it's still indexing but had go on from "0 / 3". Sorry for my wrong hint. Thanks again for your support :)

Leosirth
Regular Tonidoid
Regular Tonidoid
Posts: 12
Joined: Mon Apr 13, 2009 1:28 pm

Re: Jukebox Freeze at Adding Path

Postby Leosirth » Tue Apr 14, 2009 5:19 am

However it would be nice if we can add same folder name from different disk location avoiding the indexing of entire disk......

Tuxedo
Tonido Team
Tonido Team
Posts: 1458
Joined: Wed Jan 28, 2009 11:30 pm

Re: Jukebox Freeze at Adding Path

Postby Tuxedo » Tue Apr 14, 2009 5:27 am

Sorry to hear you have to index the whole disk :cry:
We will try add custom collection names to our wish list.

Thanks

Leosirth
Regular Tonidoid
Regular Tonidoid
Posts: 12
Joined: Mon Apr 13, 2009 1:28 pm

Re: Jukebox Freeze at Adding Path

Postby Leosirth » Tue Apr 14, 2009 5:30 am

Ouch, it freezed again at:

Code: Select all

12:18:11:783 [16] [JUKEBOXWORKER]:E: Tonido::Jukebox::JukzPlugin::runPoco Exception caught : F:\System Volume Information


i'm running from "tonido.exe"

Tuxedo
Tonido Team
Tonido Team
Posts: 1458
Joined: Wed Jan 28, 2009 11:30 pm

Re: Jukebox Freeze at Adding Path

Postby Tuxedo » Tue Apr 14, 2009 5:48 am

This seems like the same permission issue again.
Can you please check if the user running tonido has access to F:\system folder\.
Give a minimum of read access to that user.

Let us know how it goes.

Leosirth
Regular Tonidoid
Regular Tonidoid
Posts: 12
Joined: Mon Apr 13, 2009 1:28 pm

Re: Jukebox Freeze at Adding Path

Postby Leosirth » Tue Apr 14, 2009 5:51 am

Yes the user have the permission, i also tried to run tonido.exe with administration privilege (i also have Windows Vista UAC disabled) and didn't fix the problem

Tuxedo
Tonido Team
Tonido Team
Posts: 1458
Joined: Wed Jan 28, 2009 11:30 pm

Re: Jukebox Freeze at Adding Path

Postby Tuxedo » Tue Apr 14, 2009 6:04 am

We will try to recreate this issue and will get back to you with a solution.
Forgot to ask you this, you could open the "F:\System Volume Folder" from a explorer window right?

Leosirth
Regular Tonidoid
Regular Tonidoid
Posts: 12
Joined: Mon Apr 13, 2009 1:28 pm

Re: Jukebox Freeze at Adding Path

Postby Leosirth » Tue Apr 14, 2009 6:58 am

I can see the path only if i put "show system files", but i can't access it from explorer (i'm an administrator user)


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