No files showing on PC or Mac?

Support for Tonido on the Desktop including Windows/Mac/Linux
and227
Rookie Tonidoid
Rookie Tonidoid
Posts: 4
Joined: Fri Mar 30, 2018 12:21 pm

No files showing on PC or Mac?

Postby and227 » Mon Apr 09, 2018 2:33 pm

Hi I am new to Tonido. I am running an unRAID server (linex based) that holds all my files. I have installed the apps on my PC and Mac. I also installed the iPhone app. I can see and access the files on the web, my iPhone, and the web GUI but I the apps on my PC and Mac do not show any files at all. I am wanting to use this like a personal cloud (thats what I thought this software does) like google drive or dropbox or onedrive. What am I doing wrong that the files are not showing up on my computers? Also is there a way to have it show all the files but select the certain folders you want it ot store locally and keep synced? Please help! I am getting frustrated with this. I have checked all my settings several times.

Sreeja
Tonido Team
Tonido Team
Posts: 368
Joined: Mon Dec 16, 2013 4:25 am

Re: No files showing on PC or Mac?

Postby Sreeja » Fri Apr 13, 2018 6:18 pm

Hello,

Tonido will show only the files under a specific location that you have added for indexing.
Tonido will not show up the apps which are installed in your system
Please refer https://www.tonido.com/support/display/ ... o+Software for more info

and227
Rookie Tonidoid
Rookie Tonidoid
Posts: 4
Joined: Fri Mar 30, 2018 12:21 pm

Re: No files showing on PC or Mac?

Postby and227 » Fri Apr 13, 2018 7:28 pm

I have "indexed" the folders and the files still do not show up. Also I am not sure what "Tonido will not show up the apps" means.

Sreeja
Tonido Team
Tonido Team
Posts: 368
Joined: Mon Dec 16, 2013 4:25 am

Re: No files showing on PC or Mac?

Postby Sreeja » Sat Apr 14, 2018 2:56 pm

Hello,

Tonido doesnt show the apps that you've installed in your machine.
Is the indexing failing with an error ?
If so, Can you please post us a screenshot of it ?

and227
Rookie Tonidoid
Rookie Tonidoid
Posts: 4
Joined: Fri Mar 30, 2018 12:21 pm

Re: No files showing on PC or Mac?

Postby and227 » Thu Apr 19, 2018 3:05 pm

I have the app installed on my mac, pc, and iPhone. It does not give me any errors just does not show any files. See attached
Attachments
Screen Shot 2018-04-19 at 3.03.00 PM.png
Screen Shot 2018-04-19 at 3.03.00 PM.png (63.06 KiB) Viewed 2609 times
Screen Shot 2018-04-19 at 3.03.58 PM.png
Screen Shot 2018-04-19 at 3.03.58 PM.png (81.58 KiB) Viewed 2609 times
Screen Shot 2018-04-19 at 3.04.13 PM.png
Screen Shot 2018-04-19 at 3.04.13 PM.png (75.59 KiB) Viewed 2609 times


Return to “Tonido Software”

Who is online

Users browsing this forum: No registered users and 6 guests