Is Tonido system having issues?

Support for Tonido on the Desktop including Windows/Mac/Linux
jefflaw
Regular Tonidoid
Regular Tonidoid
Posts: 12
Joined: Wed Feb 15, 2017 1:08 pm

Is Tonido system having issues?

Postby jefflaw » Tue Dec 05, 2017 1:44 pm

Hello,

I am unable to recover an account or create a new account. I have tried on multiple pc's.

When trying to create an account, I get this message:

Failed to Create ID. Check if you are connect to the Internet

When trying to recover an account, I get this message:

Failed Reset Profile. Check if you are connect to the Internet

Both machines are connected to the internet (in fact I am posting this from one of the machines). There are no outbound firewall rules.

I also noticed some tonido.com web resources do not respond. Example: https://www.tonido.com/support/display/ ... t+Creation

Which returns the following error:

"Proxy Error

The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /support/display/docs/Account+Creation.

Reason: Error reading from remote server

Apache/2.4.7 (Ubuntu) Server at http://www.tonido.com Port 443"

I am not using a proxy.

Jeff

tvking63
Rookie Tonidoid
Rookie Tonidoid
Posts: 8
Joined: Fri Jan 21, 2011 5:46 pm

Re: Is Tonido system having issues?

Postby tvking63 » Wed Dec 06, 2017 9:48 am

I think so. You're not the only one having problems.

https://www.tonido.com/forum/viewtopic.php?f=14&t=11652


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