Tonido Enabled Device Unavailable

Support for Tonido on the Desktop including Windows/Mac/Linux
itm
Regular Tonidoid
Regular Tonidoid
Posts: 10
Joined: Thu Oct 23, 2014 9:17 am

Tonido Enabled Device Unavailable

Postby itm » Thu Sep 14, 2017 12:20 pm

I've been using Tonido for a few years without any problems, but tried to connect for the first time in months today and got this error when I tried to connect to my Tonido server from a web browser over the internet: "Tonido Enabled Device Unavailable". The server also shows as being unavailable when I try to connect remotely using the Android app.

I'm running server versionv14.90.0.34042 on a Windows 2008 Server, and can access the Tonido web GUI fine from the host machine. My log is attached. Any ideas??
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tonido.zip
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Sreeja
Tonido Team
Tonido Team
Posts: 368
Joined: Mon Dec 16, 2013 4:25 am

Re: Tonido Enabled Device Unavailable

Postby Sreeja » Mon Sep 18, 2017 12:48 am

Please check if the tonido server is started running.
Also, Check if you're connected to internet

itm
Regular Tonidoid
Regular Tonidoid
Posts: 10
Joined: Thu Oct 23, 2014 9:17 am

Re: Tonido Enabled Device Unavailable

Postby itm » Mon Sep 18, 2017 4:11 am

Yes the tonido server is running (I can connect to it from a Firefox browser on the server that it is running on - using http://(mytonidoid).tonidoid.com)). The machine is also connected to the internet. I can't connect to it from any other machine however (either on the LAN or the internet). I have tried stopping and restarting the server but it didn't help.


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