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Cannot login on Mac where Tonido is installed

Posted: Thu Nov 10, 2016 4:55 pm
by Swcng2001
I had to reinstall Tonido on my iMac. Strangely now, I can login from just about anywhere else except for the Mac on which Tonido is installed. It's as if the login screen is in a continuous loop, but only if I enter the correct password. If I enter an incorrect password it will inform me of the incorrect password!

I'm sure there's no problem with my firewall or anything else since I am able to login from other computers including my iPad!

Any help will be appreciated. Thanks

Re: Cannot login on Mac where Tonido is installed

Posted: Fri Nov 11, 2016 1:04 am
by nagapriya
Please do share the error message it throws when you login from MAC.
This would aid in our investigation.

thank you.

Re: Cannot login on Mac where Tonido is installed

Posted: Fri Nov 11, 2016 4:06 am
by Swcng2001
There is no error message. The password field is cleared and the "Enter Account Password" prompt is displayed. Otherwise it's as if nothing happened. I just cannot go any further. However, as I mentioned if I used a wrong password, the message "Invalid password. Password is Case Sensitive." is displayed.

I have absolutely no problem logging in remotely. The problem is confined to the Mac on which I have Tonido installed.

Some info you might need -
OS-X version 10.11.6
Safari version 10.0 (11602.1.50.0.10)
Tonido version 7.83.0.27601

Thanks.

Re: Cannot login on Mac where Tonido is installed

Posted: Fri Nov 11, 2016 4:24 pm
by Swcng2001
I installed Chrome on the Mac and it worked :!: :!: :!:

So it seems the problem is with Safari. I have other Macs with Tonido installed with different accounts and they do not have any problem with Safari. This is quite confusing.

Re: Cannot login on Mac where Tonido is installed

Posted: Mon Nov 14, 2016 6:27 am
by nagapriya
thanks for the update.