tonido freecom silverstore

Support for Tonido on the Desktop including Windows/Mac/Linux
pshiite
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Joined: Mon Mar 09, 2015 9:19 am

tonido freecom silverstore

Postby pshiite » Mon Mar 09, 2015 9:39 am

Sir,

Last week I changed my internet operator from sfr to free. So now I have a freebox.
So far everything seems to be working fine. The only problem is that I cannot approach my Freecom Silverstore from the Internet anymore by http://xxx.freecomnas.com/ (xxx = my name), but get the following message:
Tonido Service Unavailable.
The Requested Tonido User Website is not currently available. The user's Tonido software could be switched off or there could be an connectivity problem

I looked into the settings and noticed that under Tonido Remote Access, Settings, Network, the following error was reported in a yellow bar: Error: No Relay Available ("Enable Relay" is checked as well as Enable Remote Web Access").

I try to create a new account but it's not possible and I get the following message : failed to create ID. Check if you are connect to the internet.

I hope you can point me in the right direction.

regards,

Claire

hameetha
Tonido Team
Tonido Team
Posts: 69
Joined: Fri Dec 12, 2014 12:52 pm

Re: tonido freecom silverstore

Postby hameetha » Wed Apr 01, 2015 6:01 pm

Were you able to implement freecom. Are you still facing the issue?

harry1909
Rookie Tonidoid
Rookie Tonidoid
Posts: 2
Joined: Thu Jul 31, 2014 6:40 am

Re: tonido freecom silverstore

Postby harry1909 » Tue Jan 12, 2016 9:02 am

I ve got he same problem, i cant log in anymore since my router has been replaced (Ambit EVW321B)


at http://xxx.freecomnas.com/ (xxx = my name), but get the following message:
Tonido Service Unavailable.
The Requested Tonido User Website is not currently available. The user's Tonido software could be switched off or there could be an connectivity problem.

Do i need to change the settings of my router, how do i do that?

Thank you in advance

Harry

hameetha
Tonido Team
Tonido Team
Posts: 69
Joined: Fri Dec 12, 2014 12:52 pm

Re: tonido freecom silverstore

Postby hameetha » Fri Jan 29, 2016 9:46 am

The Service was down in freecom and the service has been restored now. Can you please try now.

harry1909
Rookie Tonidoid
Rookie Tonidoid
Posts: 2
Joined: Thu Jul 31, 2014 6:40 am

Re: tonido freecom silverstore

Postby harry1909 » Fri Jan 29, 2016 10:19 am

hameetha wrote:The Service was down in freecom and the service has been restored now. Can you please try now.

Thank you indeed it is working again thank you for your help

Harry

nagapriya
Tonido Team
Tonido Team
Posts: 97
Joined: Tue Oct 18, 2016 9:20 am

Re: tonido freecom silverstore

Postby nagapriya » Wed Oct 31, 2018 7:15 pm

We have restarted the Freecom service. Please try now.

Thank you.

nagapriya
Tonido Team
Tonido Team
Posts: 97
Joined: Tue Oct 18, 2016 9:20 am

Re: tonido freecom silverstore

Postby nagapriya » Fri Nov 02, 2018 11:45 pm

that is good to know.

Happy Tonido.


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