Tonido Support Forum

Eric,
The only way to debug this problem is to recreate your situation in development environment.
We are in the process of recreating your environment here in the lab.
We will let you know if more information is needed and how our testing goes.

Thanks

Eric, What you are doing is perfectly normal for tonido. You are using it in the right way it should be used. You should be able to create groups within your family and stay connected. The issue with your system is that when it tries to connect to another machine (like when you tried to send a messa...

Eric, One thing we noticed is that you have a latest kernel version than the one we have tested. We would like to drill down and find the reason for this failure. Can you please do the following 1) Stop your windows tonido completely (logout and shutdown tonido process). 2) Now start ubuntu tonido i...

Eric,
Just so you know, uploading a log file directly is enabled. Hereafter you don't need to zip them.
You can upload directly.

Thanks

Eric, Thanks for the log. Looks like tonido is linking to wrong authentication library in your system. So when you try to connect to a remote tonido it crashes. Can you please give us the output of the following commands 1) lsb_release -a 2) echo $LD_LIBRARY_PATH 3) ldd /usr/local/tonido/libcore.so ...

Can you please try zipping the logs and then uploading it.

Thanks

Hi Eric, I am assuming you could login to windows Tonido instance fine and use it. Regards to ubuntu, it seems like a permission problem ie., Tonido not able to access local disk. If you can give the following details, we might be able to help: 1) Can you please give us the exact output of the comma...