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 Post subject: Re: Tonido Installation on Windows
PostPosted: Thu Apr 16, 2009 5:50 am 
Rookie Tonidoid
Rookie Tonidoid
Joined: Wed Mar 18, 2009 12:05 pm
Posts: 4

Hi Madhan,

Sorry for the delay in getting back to you. Here's my answers to your questions:

1) No, just a single network card
2) If I go to http://10.75.4.84:10001/ I get 'Tonido Web Access Forbidden' - if I change tonido settings to enable web access I see the profiles page, but am unable to create profiles as I am 'connected to Tonido remotely'.
3) ipconfig returns the following IP: 1.75.4.84
4) I used ProcessExplorer as requested and got the information in attached image.

So, in summary I am now able to connect to the Tonido start page, but cannot create a profile at all. Thanks for your help so far.


Attachments:
tonido_localaddresses.jpg
tonido_localaddresses.jpg [ 83.13 KiB | Viewed 985 times ]
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 Post subject: Re: Tonido Installation on Windows
PostPosted: Thu Apr 16, 2009 9:54 am 
Admin Tonidoid
Admin Tonidoid
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Joined: Tue Dec 30, 2008 12:13 am
Posts: 7303
Location: Dallas, USA

ok, it looks like for whatever reason, Tonido is not binding to 127.0.0.1, but instead to your public IP address.
We will take a look at that.

Meanwhile, you can create a profile in this situation.

Do the following:
1. Navigate to the following location

Code: Select all
%APPDATA%\tonido\data


2. Open the configex.xml file
3. Change to the following values
Code:
    <rowentry>
          <name>RemoteAdmin</name>
          <type>bool</type>
          <value>1</value>
    </rowentry>


4. It should now allow you to create a profile.


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 Post subject: Re: Tonido Installation on Windows
PostPosted: Thu Apr 16, 2009 1:41 pm 
Rookie Tonidoid
Rookie Tonidoid
Joined: Thu Apr 16, 2009 12:14 pm
Posts: 2

I have do the forward port, open all firewall but when tonido connect to http://127.0.0.1:10001/ dosn't work and a blank page appear
if i type my internal ip http://192.168.1.101:10001 it works but i must to correct the xml file as madhan say...
and the address http://raben.tonidoid.com:10001 is not reachable
i attach my log file thanks for all


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 Post subject: Re: Tonido Installation on Windows
PostPosted: Fri Apr 17, 2009 12:58 am 
Admin Tonidoid
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Posts: 7303
Location: Dallas, USA

I am unable to see the log file. Can you reattach please?

Thanks,
Madhan


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 Post subject: Re: Tonido Installation on Windows
PostPosted: Fri Apr 17, 2009 3:18 am 
Rookie Tonidoid
Rookie Tonidoid
Joined: Thu Apr 16, 2009 12:14 pm
Posts: 2

madhan wrote:
I am unable to see the log file. Can you reattach please?

Thanks,
Madhan

retry


Attachments:
tonido.log [213.21 KiB]
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 Post subject: Re: Tonido Installation on Windows
PostPosted: Sun Apr 19, 2009 10:52 am 
Admin Tonidoid
Admin Tonidoid
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Joined: Tue Dec 30, 2008 12:13 am
Posts: 7303
Location: Dallas, USA

Very odd. The log shows nothing amiss.

Can you help us show the output of typing ipconfig?

Open a command prompt, type "ipconfig".

Attach a screenshot of the output.

Thanks.


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 Post subject: Re: Tonido Installation on Windows
PostPosted: Fri Sep 11, 2009 11:01 pm 
Contributor Tonidoid
Contributor Tonidoid
Joined: Fri Sep 11, 2009 10:56 pm
Posts: 42

Ok installation went smoothly! i creted my account and then "unable to communicate with Tonido". i enabled cookies in firefox 3.5 and then allowed full access for tonido from the norton 360 firewall. nothing changed. created new account nothing changed....

Any suggestions please?
Thanks


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 Post subject: Re: Tonido Installation on Windows
PostPosted: Fri Sep 11, 2009 11:56 pm 
Admin Tonidoid
Admin Tonidoid
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Joined: Tue Dec 30, 2008 12:13 am
Posts: 7303
Location: Dallas, USA

If you click on more details what do you see?
Can you send us the tonido log file?


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 Post subject: Re: Tonido Installation on Windows
PostPosted: Sat Sep 12, 2009 12:20 am 
Contributor Tonidoid
Contributor Tonidoid
Joined: Fri Sep 11, 2009 10:56 pm
Posts: 42

This is the outcome when i click on more details...

Error: Unable to get Profile List

* Either Tonido is not running, or
* Tonido is closed, or
* Tonido is not responding!

I saw it somewhere but how do i send the log file pls?
Thanks


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 Post subject: Re: Tonido Installation on Windows
PostPosted: Sat Sep 12, 2009 9:04 am 
Admin Tonidoid
Admin Tonidoid
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Joined: Tue Dec 30, 2008 12:13 am
Posts: 7303
Location: Dallas, USA

Hi, in your browser enter the following URL.

http://127.0.0.1:10001/core/getprofilelist

Can you post the XML you get?

Tonido log is available at %APPDATA%\tonido location. YOu can enter that in your explorer address window. There should be a data\logs directory. Tonido.log is inside there. You can send it via PM to me. Thanks!


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