Blank Screen When Accessing Plug

davidjames · **Joined:** Tue Mar 02, 2010 1:45 pm **Posts:** 36

I have the TonidoPlug2.
I can ping the plug and I can see my plug here: http://www.tonidoplug.com/ip/

However, when I click on it, I just get a blank page.

Any ideas?

I don't use the plug that much so I didn't think cleaning the disk would help but did it anyway (via SSH and instructions on this site) no change.

Edit - another clue - I can access \\tonidoplug2\disk1part1 from other computers on the network.

It seems just the Tonido apps aren't working.

madhan · **Posted:** Mon May 14, 2012 9:36 pm

What about your web browser plugins?
Try clearing browser cache.
Try using a different browser.

davidjames · **Joined:** Tue Mar 02, 2010 1:45 pm **Posts:** 36

madhan wrote:

What about your web browser plugins?
Try clearing browser cache.
Try using a different browser.

Same result regardless of which browser (Firefox/Chrome/IE) I've used or which computer.

Pings work, telnet to port 10001 results in blank screen

klittle · **Joined:** Mon Nov 22, 2010 6:58 pm **Posts:** 1

I am having this same issue. Can see in list, but can't access. I also did the following:
- disabled plugins
- tried multiple browsers
- cleared cache

I did not see it in my mapped drives so I logged in take a look. Everything seemed to be fine. I noticed there was an update available. I updated and now I am experiencing these symptoms.

davidjames · **Joined:** Tue Mar 02, 2010 1:45 pm **Posts:** 36

klittle wrote:

I am having this same issue. Can see in list, but can't access. I also did the following:
- disabled plugins
- tried multiple browsers
- cleared cache

I did not see it in my mapped drives so I logged in take a look. Everything seemed to be fine. I noticed there was an update available. I updated and now I am experiencing these symptoms.

Thanks.

I can see it as a shared drive
I can ssh into it

The apps don't work.

madhan · **Posted:** Wed May 16, 2012 7:19 am

It could be the update didn't go through ok.

SSH to your plug and execute the following:

Quote:

cd /root/app/tonido
wget LINK_TO_TONIDO_TAR
tar -zxvf tonido.tar.gz

I will send the link to tonido tar shortly via PM.

davidjames · **Joined:** Tue Mar 02, 2010 1:45 pm **Posts:** 36

madhan wrote:

It could be the update didn't go through ok.

SSH to your plug and execute the following:

Quote:

cd /root/app/tonido
wget LINK_TO_TONIDO_TAR
tar -zxvf tonido.tar.gz

I will send the link to tonido tar shortly via PM.

Thanks - I've issued those commands, apparently successful (I see lots of files/directories being extracted).

Same result when trying to access the apps on the plug.

madhan · **Posted:** Wed May 16, 2012 8:40 am

Do you have deprecated plugins like Photos etc installed? can you post the tonido.log file that you can donwload via SSH?

davidjames · **Joined:** Tue Mar 02, 2010 1:45 pm **Posts:** 36

madhan wrote:

Do you have deprecated plugins like Photos etc installed? can you post the tonido.log file that you can donwload via SSH?

I'm not positive but I don't think. Nothing like that shows up in the tonido/plugins directory.

How do I download the log file?

madhan · **Posted:** Wed May 16, 2012 11:12 am

you can use an app like sftp and use your SSH credentials.

Blank Screen When Accessing Plug

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