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 Post subject: Re: Intel My WiFi connection
PostPosted: Mon Apr 16, 2012 6:24 pm 
Super Tonidoid
Super Tonidoid
Joined: Thu Apr 12, 2012 7:56 am
Posts: 28

Tonido Pro has been shipped I tried installing it but the activate button does not show up.
I get a message telling me that the service is unavailable. Unable to communicate with server.
What do I do now?


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 Post subject: Re: Intel My WiFi connection
PostPosted: Mon Apr 16, 2012 9:59 pm 
Admin Tonidoid
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Location: Dallas, USA

Post your tonido.log file.


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 Post subject: Re: Intel My WiFi connection
PostPosted: Tue Apr 17, 2012 5:48 am 
Super Tonidoid
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OK, here it is.


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 Post subject: Re: Intel My WiFi connection
PostPosted: Tue Apr 17, 2012 8:13 am 
Super Tonidoid
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Seeing as how you don't have thousands of visitors to this post I decided to post a graphic representation of what we are doing. This should give you a general idea of our business model.


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 Post subject: Re: Intel My WiFi connection
PostPosted: Tue Apr 17, 2012 8:48 am 
Admin Tonidoid
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Location: Dallas, USA

Did you follow the instructions here?
http://www.tonido.com/support/display/d ... +TonidoPro

When do you get that error message?


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 Post subject: Re: Intel My WiFi connection
PostPosted: Tue Apr 17, 2012 9:34 am 
Super Tonidoid
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I followed the instruction explicitly, 3 times.

Every time I go to the app store.


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 Post subject: Re: Intel My WiFi connection
PostPosted: Tue Apr 17, 2012 9:53 am 
Super Tonidoid
Super Tonidoid
Joined: Thu Apr 12, 2012 7:56 am
Posts: 28

I know that I am getting ahead of myself here, but once we resolve these issues I need a barcode that can be scanned by any smartphone. Are you capable of doing this? Do I need to find an outside source?
Any help you can provide will be appreciated.
Thx

Moe

(My apologies for posting this here. This one i figured out)


Last edited by hotshots on Wed Apr 18, 2012 5:36 am, edited 1 time in total.

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 Post subject: Re: Intel My WiFi connection
PostPosted: Tue Apr 17, 2012 10:10 am 
Admin Tonidoid
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Location: Dallas, USA

Interesting business model.

For now don't go to the App Store tab, can you go to "Install" tab and install "WebsharePro" and then go to the "Manage" tab and then activate WebsharePro.


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 Post subject: Re: Intel My WiFi connection
PostPosted: Tue Apr 17, 2012 11:12 am 
Super Tonidoid
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Joined: Thu Apr 12, 2012 7:56 am
Posts: 28

Explain this one!


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 Post subject: Re: Intel My WiFi connection
PostPosted: Wed Apr 18, 2012 8:05 am 
Admin Tonidoid
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Location: Dallas, USA

Unfortunately, we don't know why this is failing.
OK, let's do one more thing.
1. Go to Settings->Log->Change Log level to trace
2. GO to App Store tab and set your store account name and password and then click on "Activate" for TonidoPro
3. Post the tonido.log file.

We clearly don't have enough information on why this is failing.


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