Software Update: Cannot connect to Plug

Enad · **Joined:** Mon Jan 10, 2011 11:56 am **Posts:** 72

Several days ago I updated the Tonido software on my Plug (old version). Everything seemed to go okay, and I was able to access my files after that.

Today I attempted to remotely access the plug but could not. When I got home I tried to access the plug from my desktop, but got the message: Tonido Enabled Device Unavailable.

I could find the plug at http://www.tonidoplug.com/ip/. However, when I attempted to connect to it, my browser gives me an error of "unable to connect."

I have rebooted the plug but with no success.

Any thoughts?

thanks!

madhan · **Posted:** Wed Apr 11, 2012 8:30 pm

Can you SSH to it?

Enad · **Joined:** Mon Jan 10, 2011 11:56 am **Posts:** 72

No, I cannot SSH into the Plug.

msbaylor · **Posted:** Thu Apr 12, 2012 2:09 am

I must say, I had the exact same thing happen to me a while back on my TP(1). But I believed mine to have died.

madhan · **Posted:** Thu Apr 12, 2012 8:00 am

Can you make sure you change the ethernet cable, restart it etc?
If the update worked then it is really unlikely your SSH is going to be available because of that.

Enad · **Joined:** Mon Jan 10, 2011 11:56 am **Posts:** 72

madhan wrote:

Can you make sure you change the ethernet cable, restart it etc?
If the update worked then it is really unlikely your SSH is going to be available because of that.

I turned off the plug, changed to a working ethernet cable and restarted. However, I still cannot connect to the Plug, nor can I Putty into it.

What is going on?

madhan · **Posted:** Fri Apr 13, 2012 10:09 pm

The software update cannot disable your SSH. If you cannot connect via SSH, then the plug must not be booting up for some reason.

Tuxedo · **Joined:** Wed Jan 28, 2009 11:30 pm **Posts:** 1349

Yes, software update cannot disable SSH access.
If you have any USB devices connected, try to remove them and boot the plug.
Also check your router/switch to see if your plug is getting an IP address.

Enad · **Joined:** Mon Jan 10, 2011 11:56 am **Posts:** 72

After trying everything - I gave up. The plug simply will not connect .... So ... I purchased to Plug 2. Hopefully it will have a longer life.

Software Update: Cannot connect to Plug

Who is online