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 Post subject: Could Not reach the tonido device
PostPosted: Mon Mar 05, 2012 6:27 pm 
Super Tonidoid
Super Tonidoid
Joined: Sat Oct 29, 2011 8:45 am
Posts: 32

Hello again
It's like I did somthing wrong because my post was not answered,
thats what i get when i try to log to the plug from iphone or Android Tablet
I can see the plug on my PC. Like i said before had not used the Tonodoplug2
since Oct.2011 because I always had difilculty with the plug.
It says Could'n reach the device!. on both iphone and Android.
Thank You


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 Post subject: Re: Could Not reach the tonido device
PostPosted: Mon Mar 05, 2012 7:02 pm 
Admin Tonidoid
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Location: Dallas, USA

On your PC what URL are you using to open the plug?


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 Post subject: Re: Could Not reach the tonido device
PostPosted: Tue Mar 06, 2012 1:10 pm 
Super Tonidoid
Super Tonidoid
Joined: Sat Oct 29, 2011 8:45 am
Posts: 32

I was using heri13, I change it to heri71 to see if I had better luck.
I see my PC in my Iphone and Android Tablet, but not the Tonidoplug2
It has one light blinking and one static, if that means anything.
Thank You


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 Post subject: Re: Could Not reach the tonido device
PostPosted: Tue Mar 06, 2012 9:49 pm 
Admin Tonidoid
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Location: Dallas, USA

If you open http://www.tonidoplug.com/ip do you see your plug listed?


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 Post subject: Re: Could Not reach the tonido device
PostPosted: Wed Mar 07, 2012 1:27 am 
Super Tonidoid
Super Tonidoid
Joined: Sat Oct 29, 2011 8:45 am
Posts: 32

Yes, It takes me to the Tonidoplug, I got two HDD, one inside and one USB,
I could see all the contents of both drives, my Iphone says"failure server might not be running" and Android says "device can't be reach"
Thank You


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 Post subject: Re: Could Not reach the tonido device
PostPosted: Wed Mar 07, 2012 7:58 am 
Admin Tonidoid
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Location: Dallas, USA

So you are able to connect via Webbrowser and cannot connect via mobile phone? is that correct? Go to Settings-> Network-> Tonido Relay what does it say there in the status?


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 Post subject: Re: Could Not reach the tonido device
PostPosted: Wed Mar 07, 2012 8:51 am 
Super Tonidoid
Super Tonidoid
Joined: Sat Oct 29, 2011 8:45 am
Posts: 32

it says, Status inactive


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 Post subject: Re: Could Not reach the tonido device
PostPosted: Wed Mar 07, 2012 10:33 am 
Admin Tonidoid
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Posts: 7303
Location: Dallas, USA

Please disable the Relay checkbox and re-enable it and wait for a few minutes.
It needs to say "Active" if it doesn't, you are not going to be able to connect from outside.


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 Post subject: Re: Could Not reach the tonido device
PostPosted: Wed Mar 07, 2012 11:43 am 
Super Tonidoid
Super Tonidoid
Joined: Sat Oct 29, 2011 8:45 am
Posts: 32

I did as you said and it remains "inactive" and now the blinking blue light is not blinking anymore, it has two static blue lights.


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 Post subject: Re: Could Not reach the tonido device
PostPosted: Wed Mar 07, 2012 12:52 pm 
Admin Tonidoid
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Location: Dallas, USA

Change log level to trace, and then redo the disable and enable and post the tonido.log.


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