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 Post subject: Mac cannot access subfolders of share
PostPosted: Fri Feb 24, 2012 2:46 am 
Rookie Tonidoid
Rookie Tonidoid
Joined: Fri Feb 24, 2012 2:41 am
Posts: 6

I just purchased Tonido Pro to enable mounting using WebDav.

I have a Windows machine running Tonido server at home. I shared the root of an external hard drive attached to it.

I can connect using id.tonidoid.com from my mac on the same network. To mount, I first tried to do it using the share link with mac's native webdav client (Go>Connnect To Server). I saw all the folders in the root level. But I couldn't dive further into subfolders.

Same thing happens with Webdav client for mac, Transmit. I can see all the folders on the main level but if I double click on one, I get 500 internal server error.

I can see everything if I try the same link on browser though. I can even listen to music.

What can the problem be? Mounting is the sole reason why I purchased pro.

Thanks.

(I'm using relay)


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 Post subject: Re: Mac cannot access subfolders of share
PostPosted: Fri Feb 24, 2012 9:21 am 
Admin Tonidoid
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Location: Dallas, USA

We will check the webshare links to see if there is any problem.
One thing to try is instead of using the share link, try using the normal link, like http://id.tonidoid.com and then use your ID and password to see if it works ok.

See http://www.tonido.com/support/display/d ... ing+WebDAV
for more information


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 Post subject: Re: Mac cannot access subfolders of share
PostPosted: Fri Feb 24, 2012 11:51 am 
Rookie Tonidoid
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Joined: Fri Feb 24, 2012 2:41 am
Posts: 6

Yes I can log in using the normal link on a browser.


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 Post subject: Re: Mac cannot access subfolders of share
PostPosted: Fri Feb 24, 2012 12:07 pm 
Admin Tonidoid
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Not on the browser, use the normal link on your Connect to Server.
In any case, we just checked this and it worked fine on the Mac.


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 Post subject: Re: Mac cannot access subfolders of share
PostPosted: Fri Feb 24, 2012 1:12 pm 
Rookie Tonidoid
Rookie Tonidoid
Joined: Fri Feb 24, 2012 2:41 am
Posts: 6

which folder does it access to if you only use the normal link?

I also had a number of different folder accesses set up to share documents with business affiliates. So this may not be a solution for me.


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 Post subject: Re: Mac cannot access subfolders of share
PostPosted: Fri Feb 24, 2012 2:17 pm 
Admin Tonidoid
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It gives access to the folders you browse as admin.

Also, see other WebDAV clients you can try.
http://www.tonido.com/support/display/d ... patibility


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 Post subject: Re: Mac cannot access subfolders of share
PostPosted: Fri Feb 24, 2012 9:52 pm 
Rookie Tonidoid
Rookie Tonidoid
Joined: Fri Feb 24, 2012 2:41 am
Posts: 6

I tested as:

demir.tonidoid.com:10001

using finder. Finder is not that successful, so I mounted it with Transmit. And it is improvement over mounting using the share link. I can see the subfolders but there is some slowness.

To improve, I turned off the relay service. I immediately saw a great speedup. In my opinion the speed that I was hoping to have. Subfolders and large number of files listing very quickly. I can transfer files very fast.

And then I tried to change a folder's name but it didnt allow me. And then all the folders disappeared, kicked me back to the root folder. When I double clicked on it I got "The operation cannot be completed. An unexpected error occured (error code -43). So I'm guessing there is something fundamentally wrong as all these people can't be using it if it is as buggy as I'm experiencing it to be.

As I said before I'm running Tonido on a home windows machine and using my macbook pro to access on the same network.

Also it doesn't help that I can mount with the admin account because I need guest users from outside my network to access some of the subfolders.

Thanks

--

On Cyberduck I get

Premature end of Content-Length delimited message body (expected: 4096; received: 0)


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 Post subject: Re: Mac cannot access subfolders of share
PostPosted: Fri Feb 24, 2012 11:42 pm 
Admin Tonidoid
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Are you using an older version of cyberduck?


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 Post subject: Re: Mac cannot access subfolders of share
PostPosted: Sat Feb 25, 2012 12:57 am 
Rookie Tonidoid
Rookie Tonidoid
Joined: Fri Feb 24, 2012 2:41 am
Posts: 6

i'm using the latest version of cyberduck. But I have problems with all Finder, Transmit and Cyberduck.


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 Post subject: Re: Mac cannot access subfolders of share
PostPosted: Sat Feb 25, 2012 8:53 am 
Admin Tonidoid
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Posts: 8473
Location: Dallas, USA

Please use the older version of cyberduck.
as shown in http://www.tonido.com/support/display/d ... patibility in this list, this is the list of compatible clients. The new cyberduck is not compatible.

Regarding the problem with Finder, please post more details of the issue.
- What is the OSX version and what Tonido version are you using?
- Please change the log level to trace and post the tonido log when you access it via Finder


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