Hi,

I have installed Tonido and love the features.

Tonido for Windows Version 0.8.0.11504
Windows 7 Ultimate
Not using Relay, I have my own domain name and TCP port 10001 forwarded on my router
Windows firewall has been set up to allow TCP on port 10001

All was well until I followed the guide to mount all drives on another PC (at http://www.tonido.com/help/Index.htm?Context=720) using WebDAV on NetDrive. I'm using my main Tonido account login to mount all drives. I keep getting the error message:

"Mounting drive T: failed
Login failed. Please check the internet connection."

Similar error messages from BitKinex and WebDrive if I try the same thing. BitKinex gives a message to say HTTP OK but login seems to fail.

I also run FileZilla FTP server on the same machine as Tonido and Netdrive, BitKinex and WebDrive all connect correctly to that. I'm confident all the routing, user name and password are all set correctly. I have tried this from 2 different machines (1 is Windows 7 Home Premium, 1 is Windows XP Pro) with the same result.

The evidence seems to point to Tonido not allowing login. I'd really like to get this running so I can buy WebsharePro and allow Guests to mount to their shares. I need to have faith before purchasing!

Any ideas please?

Andrew

I use BitKinex and it works. Can you try BitKinex? When adding a Http/WebDav location, type just "http://<accountid.tonidoid.com>/" with your tonido id and password.

Make sure you can access http://<account id>.tonidoid.com from outside. Also, make sure you have logged into Tonido, basically when you type http://<account id>.tonidoid.com from outside, you should be prompted for a password.

What URL are you using to mount drives?

I use http://<mydomain>.com:10001 to access my Tonido. I receive the normal log-in screen, pre-filled with my user name. I can log in succesfuly. I get the same result if I use http://<accountid.tonidoid.com>/ as an alternative.

In NetDrive I have used the same URL (without the :10001) and stated the port number as 10001 in the Port box. If I use http://<accountid.tonidoid.com>/ in NetDrive I receive the same error message.

"...when you type http://<account id>.tonidoid.com from outside, you should be prompted for a password." - Yes, this works OK.

I get the same issue whether I use NetDrive, BitKinex or WebDrive. The issue does not appear to be access or routing but log-in. I can log in using a browser but not with any WebDAV client.

I have been though all the settings in Tonido and can't spot anything that might make a difference.

Thanks,

Andrew

Can you try http://<accountid>.tonidoid.com:10001/ using BitKinex?

OK. BitKinex set up to try and mount drive using <username>.toidoid.com:10001. Log file attached (identities changed to protect the innocent).

A pop-up message "HTTP: OK [/]" is given by BitKinex but the log contains a 403 error, which typically means that directory browsing is forbidden.

Are there permissions to set up within Tonido? I can't see any.

Thanks,

Andrew

Is your username/password correct? You can get a 403 if you don't have the right settings.

Er, now I look like a newbie. But, some learning for others:

There is a difference between your Account Name, your Tonido ID and your Username. My Account Name and Tonido ID are identical and comprise alpha and number characters, including uppercase. My Username comprises the same characters but no uppercase. The WebDAV login is Username. I was using Account Name.

Apologies for taking your time but perhaps you should make the instructions explicitly clear at http://www.tonido.com/help/Index.htm?Context=720 by warning users not to use Account Name or Tonido ID but Username.

Thanks again, WebDav working perfectly now.

Andrew

I am having similar problems. Using somename to represent my Tonido account
My settings show:
Account Name: somename
Tonido ID: somename@tonidoid.com
Display Name: SomeName

Is my Username "SomeName"?

In Netdrive I have tried:
Site IP: http://somename.tonidoid.com/
Port: 80
Server type: WebDAV
Drive: T:
Account: SomeName
Password: xxxxxxxx

This gives error -
"Mounting drive T: failed
Login failed. Please check the internet connection."
Using "somename" also fails

I also set up shares using WebSharePro,
URL : http://somename.tonidoid.com/app/websha ... e/myshare/
User: <guest user name>
Password: <guest user password>

To map a WebsharePro share shared with guests
1. Create a normal folder share in WebsharePro and assign users with upload permissions.
2. After the entry shows up in the shares list, you will see an entry that says "Mount as Local Drive".

I never saw an entry that says "Mount as Local Drive"

It does connect but it shows an empty folder, rather than the files that are there.

If I use a browser with the URL, it shows the files.

I can also get there in the file explorer, by finding via "Network" and I see all the files.

Are the problems because I am in the same network?

I've also tried from another machine running Linux, and have even less success -
There I get the error: "Cannot display location "dav://guestuser@somename.tonidoid.com/app/websharepro/share/myshare
Not a WebDAV enabled share

Try Bit Kinex. While trying to connect to http://somename.tonidoid.com, use "somename" to connect.