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 Post subject: Problem Downloading with Windows Phone 7
PostPosted: Sun Mar 25, 2012 11:59 pm 
Rookie Tonidoid
Rookie Tonidoid
Joined: Sun Mar 25, 2012 11:56 pm
Posts: 2

Hello,

I installed the WP7 app and on my laptop. I can browse the files no problem on my phone. I can also tap on an individual file and IE pops up and starts downloading it. However, when I mark a file for download it seems to never download. I have the option checked to keep downloads going under the lock screen but I've found if I leave it locked for a while and come back the downloads is cleared yet my files don't show up in the downloads section nor does Adobe Reader (they're PDFs) show them while it does show files that I tap on individually and let IE download them. They're "large" files (>30 MB), could that be the issue?


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 Post subject: Re: Problem Downloading with Windows Phone 7
PostPosted: Mon Mar 26, 2012 9:34 am 
Tonido Team
Tonido Team
Joined: Tue Jan 27, 2009 10:38 pm
Posts: 1137

Let me take a look and let you know. In the meantime, can you try downloading the same file without locking?


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 Post subject: Re: Problem Downloading with Windows Phone 7
PostPosted: Tue Mar 27, 2012 8:55 pm 
Rookie Tonidoid
Rookie Tonidoid
Joined: Sun Mar 25, 2012 11:56 pm
Posts: 2

I've sat and disturbed the screen so it would prevent a lock but even sitting there for several minutes nothing happened in the time it took to download a similarly sized DPF through IE.


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 Post subject: Re: Problem Downloading with Windows Phone 7
PostPosted: Tue Mar 27, 2012 9:52 pm 
Tonido Team
Tonido Team
Joined: Tue Jan 27, 2009 10:38 pm
Posts: 1137

Just to make sure I have a similar setup as yours, please confirm the following:
1) Tonido is running on your desktop.
2) You installed Windows 7 Phone App on your mobile phone
3) You are able to browse the files, but not able to download a PDF.

- Please note that we have a message on the download page saying you can just download media files. Hence, your PDF is not getting download.


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