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 Post subject: Iphone login failed
PostPosted: Mon Mar 19, 2012 6:36 am 
Regular Tonidoid
Regular Tonidoid
Joined: Sat Feb 11, 2012 8:23 am
Posts: 21

I am having a problem with my tonido iphone app. When I try to login to my Tonidoplug2 it comes up with a error that says: Failure. Login failed with reason [Invalid Password. Password is Case Sensitive.]

This can't be because I am 100% sure the password is correct. Any suggestions?


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 Post subject: Re: Iphone login failed
PostPosted: Mon Mar 19, 2012 8:01 am 
Admin Tonidoid
Admin Tonidoid
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Joined: Tue Dec 30, 2008 12:13 am
Posts: 7305
Location: Dallas, USA

Try clicking on more options and click "Reconnect".


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 Post subject: Re: Iphone login failed
PostPosted: Mon Mar 19, 2012 10:29 am 
Regular Tonidoid
Regular Tonidoid
Joined: Sat Feb 11, 2012 8:23 am
Posts: 21

I have tried that and it is not working.


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 Post subject: Re: Iphone login failed
PostPosted: Mon Mar 19, 2012 11:03 am 
Admin Tonidoid
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Location: Dallas, USA

make sure you can open the site from the your iPhone browser and login ok.


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 Post subject: Re: Iphone login failed
PostPosted: Mon Mar 19, 2012 11:35 am 
Regular Tonidoid
Regular Tonidoid
Joined: Sat Feb 11, 2012 8:23 am
Posts: 21

ok that dose not work! I get "Invalid Password. Password is Case Sensitive".


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 Post subject: Re: Iphone login failed
PostPosted: Mon Mar 19, 2012 11:52 am 
Admin Tonidoid
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Location: Dallas, USA

If you get the same error from the browser then I would suspect you are typing in the password wrong.


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 Post subject: Re: Iphone login failed
PostPosted: Mon Mar 19, 2012 1:01 pm 
Regular Tonidoid
Regular Tonidoid
Joined: Sat Feb 11, 2012 8:23 am
Posts: 21

Ok I have tried hundred times to login and I always get the same error, in the tondo app and from my mobile browser (all three I have on my iPhone). If I login on my computer on the same network as the plug then I login fine. I am 100% positive that the password I am using is correct.


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 Post subject: Re: Iphone login failed
PostPosted: Mon Mar 19, 2012 1:08 pm 
Regular Tonidoid
Regular Tonidoid
Joined: Sat Feb 11, 2012 8:23 am
Posts: 21

I tried to change the password but that did not change anything.


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