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 Post subject: Tonido device could't be reached
PostPosted: Mon Mar 05, 2012 6:31 pm 
Rookie Tonidoid
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Posts: 6

Got the HTC Radar 4G Windows Phone today and I just downloaded the program for my computer then went on to get the app. Did all of the registration and everything but when I go to sign on to the app on my phone it says "Tonido device could't be reached".. Any help would be much appreciated.


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 Post subject: Re: Tonido device could't be reached
PostPosted: Mon Mar 05, 2012 7:01 pm 
Admin Tonidoid
Admin Tonidoid
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Location: Dallas, USA

Did you sign up for an account and is your computer actually on?


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 Post subject: Re: Tonido device could't be reached
PostPosted: Mon Mar 05, 2012 7:09 pm 
Rookie Tonidoid
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Ya I signed up made my username and everything. The little sun icon is yellow which means its connected im assuming but when i try to sign on to my phone it says Tonido device could't be reached


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 Post subject: Re: Tonido device could't be reached
PostPosted: Mon Mar 05, 2012 8:12 pm 
Rookie Tonidoid
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Joined: Mon Mar 05, 2012 8:09 pm
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I'm having the exact same problem.. Samsung Focus Windows phone....


Later last night it worked...server must have been down or something....


Last edited by NJstixx on Wed Mar 07, 2012 5:57 pm, edited 1 time in total.

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 Post subject: Re: Tonido device could't be reached
PostPosted: Mon Mar 05, 2012 8:22 pm 
Rookie Tonidoid
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Ya all the reviews say its very easy to setup and ive been having nothing but problems trying to figure this out


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 Post subject: Re: Tonido device could't be reached
PostPosted: Mon Mar 05, 2012 8:27 pm 
Rookie Tonidoid
Rookie Tonidoid
Joined: Mon Mar 05, 2012 6:27 pm
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Saw something on another post about "Enable Relay" so i tried that and even after i clicked it on it still says inactive. I really would appreciate anyones help figuring this out


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 Post subject: Re: Tonido device could't be reached
PostPosted: Mon Mar 05, 2012 8:27 pm 
Rookie Tonidoid
Rookie Tonidoid
Joined: Mon Mar 05, 2012 6:27 pm
Posts: 6

Says No Relay Available


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 Post subject: Re: Tonido device could't be reached
PostPosted: Mon Mar 05, 2012 9:04 pm 
Rookie Tonidoid
Rookie Tonidoid
Joined: Mon Mar 05, 2012 9:01 pm
Posts: 1

I'm getting the same thing today. It worked just fine last night when I first installed it, but hasn't all day today.

I'm logged in on both my laptop and my Kindle Fire.


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 Post subject: Re: Tonido device could't be reached
PostPosted: Mon Mar 05, 2012 9:11 pm 
Rookie Tonidoid
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Joined: Mon Mar 05, 2012 6:27 pm
Posts: 6

Maybe the network is down or something. I'm done messing with it tonight, see how it works tmrw.


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 Post subject: Re: Tonido device could't be reached
PostPosted: Mon Mar 05, 2012 10:57 pm 
Admin Tonidoid
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Location: Dallas, USA

Yes, there was an issue with the network. It has been fixed now. Please restart Tonido or just toggle "Enable and Disable Relay" checkbox.


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