OK, very much a novice here hope this makes sense. Everything was working fine until we had a 6 day power cut from recent storms. When power was back TonidoDrive (Beta) wouldn't work as mentioned needed WebPro installed.

Logged into my account (http://userid.tonidoid.com/) and noticed that all apps were inactive. Also mentioned that updated software (or firmware - sorry can't remember which) was avaiable. Selected to update and it updated successfully and then said it was updating all apps. It appeared to freeze (left it for 6hrs and it was still saying updating all apps).

Closed website and attempted to use. Was able to access as mounted drive. Tried to get back into account (http://userid.tonidoid.com/) and got the following error message...

"Tonido Enabled Device Unavailable

The requested device is currently unavailable.
The user's Tonido enabled device could be switched off or there could be a network connectivity problem."

Did a hard reboot (turned off plug and disconnected from power) for 5 mins, then plugged back in.

Still have access to all files via mapped network drive (within local network) but still getting error message and can't access remotely or from iPhone???

hmm, are you able to open your plug's site through the web browser at all?
If you go to http://www.tonidoplug.com/ip

Thanks for your prompt response. When I go to http://www.tonidoplug.com/ip it finds the plug. When I select connect to plug it opens up my browser to the following url address http://192.168.0.2:10001/ui/core/index.html and returns the following error message:

Unable to communicate with server. Under the "more details" it states...
Error.. Failed to start application...
Either the service is not running, or
the service is not responding.

Out of interest, on the top of the plug, I have 1 x orange/red light and 1 x blue/purple light. I'm sure they used to be different colours? 1 x orange/red & 1 x green.

Are you running the TonidoPlug1 or TonidoPlug2?
Are you comfortable to try a Software reset, as I suspect the update didn't go through properly?
You will have to connect via SSH into the plug and type a few commands.

It's the TonidoPlug1. Happy to try a software reset via SSH if you can step me through it.

You can first connect to the plug via SSH
http://www.tonido.com/support/display/d ... TonidoPlug

Then in the command prompt
type the following:

OK, followed the instructions and got the below error

root@TonidoPlug:~# cd /root/app/tonido
root@TonidoPlug:~/app/tonido# wget LINK_TO_TONIDO_TAR
--2012-07-01 10:51:18-- http://link_to_tonido_tar/
Resolving link_to_tonido_tar... failed: Name or service not known.
wget: unable to resolve host address `link_to_tonido_tar'
root@TonidoPlug:~/app/tonido# tar -zxvf tonido.tar.gz
tar: tonido.tar.gz: Cannot open: No such file or directory
tar: Error is not recoverable: exiting now
tar: Child returned status 2

HELP!!

Sorry I sent you the actual LINK to use in a separate private message.

Please use the following commands.

OK, this is what happened.....


root@TonidoPlug:~# cd /root/app/tonido
root@TonidoPlug:~/app/tonido# wget http://patch.codelathe.com/tonido/live/in ... ido.tar.gz
--2012-07-02 08:34:26-- http://patch.codelathe.com/tonido/live/in
Resolving patch.codelathe.com... 67.228.188.106
Connecting to patch.codelathe.com|67.228.188.106|:80... connected.
HTTP request sent, awaiting response... 404 Not Found
2012-07-02 08:34:28 ERROR 404: Not Found.

--2012-07-02 08:34:28-- http://.../
Resolving ...... failed: Name or service not known.
wget: unable to resolve host address `...'
--2012-07-02 08:34:28-- http://ido.tar.gz/
Resolving ido.tar.gz... failed: Name or service not known.
wget: unable to resolve host address `ido.tar.gz'

Apologize the forum truncated the link I posted into '...'

One more try

cd /root/app/tonido
wget http://patch.codelathe.com/tonido/live/installer/armel/tonido.tar.gz
tar -zxvf tonido.tar.gz