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 Post subject: Unable to Enable Applications
PostPosted: Fri Oct 26, 2012 9:11 am 
Super Tonidoid
Super Tonidoid
Joined: Wed Oct 26, 2011 1:28 pm
Posts: 49

I've been trying to install applications, web pro explorer, juke, etc... and receive an error.

Attached is my log, help.


Attachments:
tonido__log Accubooks.log [234.73 KiB]
Downloaded 12 times

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Charock James
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 Post subject: Re: Unable to Enable Applications
PostPosted: Sun Oct 28, 2012 8:40 am 
Admin Tonidoid
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Joined: Tue Dec 30, 2008 12:13 am
Posts: 7408
Location: Dallas, USA

You need to update the system first before the new apps can be loaded.
Open tools->settings->check for updates and then update your Tonido System first.
Then the system will restart and your apps will now load.


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 Post subject: Re: Unable to Enable Applications
PostPosted: Thu Nov 01, 2012 8:26 am 
Super Tonidoid
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Joined: Wed Oct 26, 2011 1:28 pm
Posts: 49

Its states that all services are up to date. I ran the check for udpates and it states the same. When I go to 'Activate' an app, I get the "Failed Applcation Action! Failed loading Application: The application could be incompatible. Check if there is a newer version.

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Charock James


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 Post subject: Re: Unable to Enable Applications
PostPosted: Thu Nov 01, 2012 9:20 am 
Admin Tonidoid
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Joined: Tue Dec 30, 2008 12:13 am
Posts: 7408
Location: Dallas, USA

Please download and install the Tonido Desktop software from our website and just do an install. It will fix the issue.


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 Post subject: Re: Unable to Enable Applications
PostPosted: Thu Nov 01, 2012 12:40 pm 
Super Tonidoid
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Joined: Wed Oct 26, 2011 1:28 pm
Posts: 49

Do I have to be concerned about any files being overwritten if they are going to the same directory?

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Charock James


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 Post subject: Re: Unable to Enable Applications
PostPosted: Fri Nov 02, 2012 10:10 am 
Admin Tonidoid
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Joined: Tue Dec 30, 2008 12:13 am
Posts: 7408
Location: Dallas, USA

You can make a backup of the C:\Documents and Settings\charock\Application Data\Tonido\data folder.


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